This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 2036862
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2036862
Title:
ath10k_pci (QCA9377) firmware crashes when charger plugged
Status in linux package in Ubuntu:
Incomplete
Status in linux-firmware package in Ubuntu:
New
Bug description:
This issue only occurs when charger is plugged. My network adapter is
built-in in my laptop (it's not an usb).
I'm also connected in a 5ghz network, so i suggest using it.
=== How to reproduce ==
* shutdown your laptop (do not use reboot option);
* connect charger to laptop and turn it on; (the firmware should start and
connect to the 5ghz network)
* If no error is thrown, continue using your laptop and your wlan device. It
took me about 5 minutes to get a "firmware crash" error with code "-11".
* If the firmware crashed, reboot (using shutdown command) your laptop with
charger plugged in.
You might similar error: "device descriptor read/64, error -71"
* Temporary fix: Unplug the charger and reboot using shutdown command (two
times as it might not work for the first)
=== Device Info: ===
# uname -a && lsb_release -a:
Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5
14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 23.04
Release: 23.04
Codename: lunar
# apt-cache policy linux-firmware:
linux-firmware:
Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6
Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6
Tabela de versão:
*** 20230323.gitbcdcfbcf-0ubuntu1.6 500
500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64
Packages
500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386
Packages
100 /var/lib/dpkg/status
20230323.gitbcdcfbcf-0ubuntu1.2 500
500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64
Packages
500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386
Packages
20230323.gitbcdcfbcf-0ubuntu1 500
500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages
500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages
# cat /var/log/dmesg.0:
[...]
[ 9.852826] kernel: i915 0000:00:02.0: [drm] fb0: i915drmfb frame buffer
device
[ 9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for
ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0
(0x0/0x0/0x0/0x0/0x0)
[ 9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0: hp_outs=1
(0x21/0x0/0x0/0x0/0x0)
[ 9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0: mono:
mono_out=0x0
[ 9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset
Mic=0x19
[ 9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal
Mic=0x1b
[ 9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal
Mic=0x13
[ 10.037952] kernel: input: HDA Intel PCH Headphone as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input13
[ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input14
[ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input15
[ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input16
[ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed
[ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85):
apparmor="DENIED" operation="capable" class="cap"
profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835
comm="snap-confine" capability=12 capname="net_admin"
[ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86):
apparmor="DENIED" operation="capable" class="cap"
profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835
comm="snap-confine" capability=38 capname="perfmon"
[ 13.703536] kernel: loop22: detected capacity change from 0 to 8
[ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using
xhci_hcd
[ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71
[ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71
[ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using
xhci_hcd
[ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
