Without anything plugged in: Intel AMT (unprovisioned) DeviceId: 088df415cdee883ec89563e41e6d495924250174 Guid: 2800f812-b7b4-2d4b-aca8-46e0ff65814c Summary: Hardware and firmware technology for remote out-of-band management Plugin: amt Flags: internal|registered Vendor: Intel Corporation Version: 11.7.0 VersionBootloader: 11.7.0 Icon: computer Created: 2018-01-30
XPS 13 9370 System Firmware DeviceId: 8a21cacfb0a8d2b30c5ee9290eb71db021619f8b Guid: 7ceaf7a8-0611-4480-9e30-64d8de420c7c Plugin: uefi Flags: internal|updatable|require-ac|registered|needs-reboot Version: 0.1.0.2 VersionLowest: 0.1.0.2 Icon: computer Created: 2018-01-30 Unknown Device DeviceId: ca9f93cb97772027f45ba73c86cf4980fb02745b Guid: 8eb8bd2e-0fca-5aba-9aa8-f341e0aa4482 Plugin: udev Flags: internal|registered Vendor: Intel Corporation VendorId: PCI:0x8086 Icon: audio-card Created: 2018-01-30 XPS 9370 Thunderbolt Controller DeviceId: 8cd114f17ced092466b63697348281cc8c4a1b17 Guid: 4eeb9d07-a96c-56d6-92d3-4a23ee7a6e4a Summary: Unmatched performance for high-speed I/O Plugin: thunderbolt Flags: internal|updatable|registered Vendor: Dell VendorId: TBT:0x00D4 Version: 23.0 Icon: computer Created: 2018-01-30 With USB plugged in: Intel AMT (unprovisioned) DeviceId: 088df415cdee883ec89563e41e6d495924250174 Guid: 2800f812-b7b4-2d4b-aca8-46e0ff65814c Summary: Hardware and firmware technology for remote out-of-band management Plugin: amt Flags: internal|registered Vendor: Intel Corporation Version: 11.7.0 VersionBootloader: 11.7.0 Icon: computer Created: 2018-01-30 XPS 13 9370 System Firmware DeviceId: 8a21cacfb0a8d2b30c5ee9290eb71db021619f8b Guid: 7ceaf7a8-0611-4480-9e30-64d8de420c7c Plugin: uefi Flags: internal|updatable|require-ac|registered|needs-reboot Version: 0.1.0.2 VersionLowest: 0.1.0.2 Icon: computer Created: 2018-01-30 Unknown Device DeviceId: ca9f93cb97772027f45ba73c86cf4980fb02745b Guid: 8eb8bd2e-0fca-5aba-9aa8-f341e0aa4482 Plugin: udev Flags: internal|registered Vendor: Intel Corporation VendorId: PCI:0x8086 Icon: audio-card Created: 2018-01-30 XPS 9370 Thunderbolt Controller DeviceId: 8cd114f17ced092466b63697348281cc8c4a1b17 Guid: 4eeb9d07-a96c-56d6-92d3-4a23ee7a6e4a Summary: Unmatched performance for high-speed I/O Plugin: thunderbolt Flags: internal|updatable|registered Vendor: Dell VendorId: TBT:0x00D4 Version: 23.0 Icon: computer Created: 2018-01-30 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1745747 Title: No USB support for Dell XPS 13 9370 running Bionic 18.04 Status in linux package in Ubuntu: Confirmed Bug description: I recently received an XPS 13 9370. After taking a backup for 16.04 (in case this very thing happened), I installed the daily build of 18.04 as it didn't really make sense for me to hold on to a distro that'll be replaced in a couple of months. I noticed there were a few Dell repositories in sources.list, but non of them have bionic endpoints (only xenial). I copied those, in case they would be useful and went to erasing the disk and installing 18.04. Everything seems to work fine, except the USB / Thunderbolt ports. Nothing I try works, whether it be USB or Thunderbolt 3. If I look in dmesg, I can see the controller is recognising something, but it never lands in userspace: [ 1807.837379] xhci_hcd 0000:39:00.0: Host supports USB 3.1 Enhanced SuperSpeed [ 1807.837410] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003 [ 1807.837412] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 1807.837413] usb usb4: Product: xHCI Host Controller [ 1807.837414] usb usb4: Manufacturer: Linux 4.13.0-25-generic xhci-hcd [ 1807.837416] usb usb4: SerialNumber: 0000:39:00.0 [ 1807.837549] hub 4-0:1.0: USB hub found [ 1807.837558] hub 4-0:1.0: 2 ports detected --- ApportVersion: 2.20.8-0ubuntu6 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-01-19 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180118) Package: linux (not installed) Tags: bionic wayland-session Uname: Linux 4.15.0-041500-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1745747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
