@Joseph,

Hmm, OK.  So you may already know this but USB and Thunderbolt devices
are handled differently. I would treat these as two distinct separate
issues.

Do you have any TBT devices that are not eGPU?  It would be good to know
if the problems are specific to eGPU.

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https://bugs.launchpad.net/bugs/1745747

Title:
  No USB support for Dell XPS 13 9370 running Bionic 18.04

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I recently received an XPS 13 9370. After taking a backup for 16.04
  (in case this very thing happened), I installed the daily build of
  18.04 as it didn't really make sense for me to hold on to a distro
  that'll be replaced in a couple of months.

  I noticed there were a few Dell repositories in sources.list, but non
  of them have bionic endpoints (only xenial).

  I copied those, in case they would be useful and went to erasing the
  disk and installing 18.04. Everything seems to work fine, except the
  USB / Thunderbolt ports. Nothing I try works, whether it be USB or
  Thunderbolt 3.

  If I look in dmesg, I can see the controller is recognising something,
  but it never lands in userspace:

  [ 1807.837379] xhci_hcd 0000:39:00.0: Host supports USB 3.1 Enhanced 
SuperSpeed
  [ 1807.837410] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
  [ 1807.837412] usb usb4: New USB device strings: Mfr=3, Product=2, 
SerialNumber=1
  [ 1807.837413] usb usb4: Product: xHCI Host Controller
  [ 1807.837414] usb usb4: Manufacturer: Linux 4.13.0-25-generic xhci-hcd
  [ 1807.837416] usb usb4: SerialNumber: 0000:39:00.0
  [ 1807.837549] hub 4-0:1.0: USB hub found
  [ 1807.837558] hub 4-0:1.0: 2 ports detected
  --- 
  ApportVersion: 2.20.8-0ubuntu6
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-01-19 (10 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180118)
  Package: linux (not installed)
  Tags:  bionic wayland-session
  Uname: Linux 4.15.0-041500-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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