apport information

** Attachment added: "JournalErrors.txt"
   
https://bugs.launchpad.net/bugs/1750491/+attachment/5059143/+files/JournalErrors.txt

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https://bugs.launchpad.net/bugs/1750491

Title:
  Ubuntu 17.10.1 UEFI Bios Corruption - WinBook TW802 Tablet

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Winbook TW802 - Intel Atom Tablet with UEFI Bios
  64bit cpu / 32bit bootloader

  Related models: TW700, TW800, TW801 & TW100
  Recommend do not install V17.10.1 on those machines until issue resolved

  Previous Single boot Ubuntu 16.04.1 installation NO Bios issues:
  installed via isorespin from USB

  New Single boot Ubuntu 17.10.1 installation caused Corrupted Bios:
  installed via isorespin from USB
     uname -r = 4.13.0-32-generic
  Corruption prevents Bios access to USB, so cannot boot ClonZilla to restore 
prior image
  Ubuntu 17 boots to desktop but not fully functional: (issues are unrelated to 
this bug report)

  WinBook Bios
  Phoenix SecureCore Bios
  Version       1.00 IA32
  Build 11/24/2014

  Can access BIOS with F2 during boot
  But Bios hangs accessing "BOOT" tab that controls boot devices
  Will not display & cannot select any boot device
  Restoring Bios defaults does not fix issue

  Attempted Fix:
  Tried 17.10 "SPI" fix - bug #1734147
  Neither method shown resolves the issue
  after fix applied uname -r = 4.15.0-041500rc6-generic

  Fix #1734147 creates other issues:
  Bug #1734147 fix prevents access to grub during boot
  prior to #1734147 fix,"shift" during boot opened grub menu
  after fix, cannot open grub with "shift" or "c"

  uninstalled the fix via method shown in #1734147
  uname -r = 4.13.0-32-generic after #1734148 uninstalled & reboot

  Gathering Info for this bug report
  ubuntu-bug linux = gathers the information but;
  V17 touchpad issues prevent sending the data
  version.log & lspci-vnvn.log are attached.

  Once USB is accessed, I can restore prior image

  Regards.
  --- 
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/comprC1D2', '/dev/snd/pcmC1D1p', '/dev/snd/pcmC1D0c', 
'/dev/snd/pcmC1D0p', '/dev/snd/controlC1', '/dev/snd/pcmC0D1p', 
'/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] 
failed with exit code 1:
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 17.10
  InstallationDate: Installed on 2018-02-14 (6 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
  MachineType: WinBook TW802
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed 
root=UUID=eada3662-715e-4f70-a879-6e1fe1a495eb ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-32-generic N/A
   linux-backports-modules-4.13.0-32-generic  N/A
   linux-firmware                             1.169.3
  StagingDrivers: r8723bs
  Tags:  artful wayland-session staging
  Uname: Linux 4.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/24/2014
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 1.00 IA32
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: TW802
  dmi.board.vendor: WinBook.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 11
  dmi.chassis.vendor: WinBook
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvr1.00IA32:bd11/24/2014:svnWinBook:pnTW802:pvr0.1:rvnWinBook.:rnTW802:rvrFAB1:cvnWinBook:ct11:cvr0.1:
  dmi.product.family: BayTrail System
  dmi.product.name: TW802
  dmi.product.version: 0.1
  dmi.sys.vendor: WinBook

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