apport information
** Tags added: apport-collected staging wayland-session
** Description changed:
Winbook TW802 - Intel Atom Tablet with UEFI Bios
64bit cpu / 32bit bootloader
Related models: TW700, TW800, TW801 & TW100
Recommend do not install V17.10.1 on those machines until issue resolved
Previous Single boot Ubuntu 16.04.1 installation NO Bios issues:
installed via isorespin from USB
New Single boot Ubuntu 17.10.1 installation caused Corrupted Bios:
installed via isorespin from USB
uname -r = 4.13.0-32-generic
Corruption prevents Bios access to USB, so cannot boot ClonZilla to restore
prior image
Ubuntu 17 boots to desktop but not fully functional: (issues are unrelated to
this bug report)
WinBook Bios
Phoenix SecureCore Bios
Version 1.00 IA32
Build 11/24/2014
Can access BIOS with F2 during boot
But Bios hangs accessing "BOOT" tab that controls boot devices
Will not display & cannot select any boot device
Restoring Bios defaults does not fix issue
Attempted Fix:
Tried 17.10 "SPI" fix - bug #1734147
Neither method shown resolves the issue
after fix applied uname -r = 4.15.0-041500rc6-generic
Fix #1734147 creates other issues:
Bug #1734147 fix prevents access to grub during boot
prior to #1734147 fix,"shift" during boot opened grub menu
after fix, cannot open grub with "shift" or "c"
uninstalled the fix via method shown in #1734147
uname -r = 4.13.0-32-generic after #1734148 uninstalled & reboot
Gathering Info for this bug report
ubuntu-bug linux = gathers the information but;
V17 touchpad issues prevent sending the data
version.log & lspci-vnvn.log are attached.
Once USB is accessed, I can restore prior image
Regards.
+ ---
+ ApportVersion: 2.20.7-0ubuntu3.7
+ Architecture: amd64
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/comprC1D2', '/dev/snd/pcmC1D1p', '/dev/snd/pcmC1D0c',
'/dev/snd/pcmC1D0p', '/dev/snd/controlC1', '/dev/snd/pcmC0D1p',
'/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer']
failed with exit code 1:
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 17.10
+ InstallationDate: Installed on 2018-02-14 (6 days ago)
+ InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
+ MachineType: WinBook TW802
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed
root=UUID=eada3662-715e-4f70-a879-6e1fe1a495eb ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+ linux-restricted-modules-4.13.0-32-generic N/A
+ linux-backports-modules-4.13.0-32-generic N/A
+ linux-firmware 1.169.3
+ StagingDrivers: r8723bs
+ Tags: artful wayland-session staging
+ Uname: Linux 4.13.0-32-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 11/24/2014
+ dmi.bios.vendor: Phoenix Technologies Ltd.
+ dmi.bios.version: 1.00 IA32
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: TW802
+ dmi.board.vendor: WinBook.
+ dmi.board.version: FAB1
+ dmi.chassis.asset.tag: Asset Tag
+ dmi.chassis.type: 11
+ dmi.chassis.vendor: WinBook
+ dmi.chassis.version: 0.1
+ dmi.modalias:
dmi:bvnPhoenixTechnologiesLtd.:bvr1.00IA32:bd11/24/2014:svnWinBook:pnTW802:pvr0.1:rvnWinBook.:rnTW802:rvrFAB1:cvnWinBook:ct11:cvr0.1:
+ dmi.product.family: BayTrail System
+ dmi.product.name: TW802
+ dmi.product.version: 0.1
+ dmi.sys.vendor: WinBook
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1750491/+attachment/5059139/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1750491
Title:
Ubuntu 17.10.1 UEFI Bios Corruption - WinBook TW802 Tablet
Status in linux package in Ubuntu:
Incomplete
Bug description:
Winbook TW802 - Intel Atom Tablet with UEFI Bios
64bit cpu / 32bit bootloader
Related models: TW700, TW800, TW801 & TW100
Recommend do not install V17.10.1 on those machines until issue resolved
Previous Single boot Ubuntu 16.04.1 installation NO Bios issues:
installed via isorespin from USB
New Single boot Ubuntu 17.10.1 installation caused Corrupted Bios:
installed via isorespin from USB
uname -r = 4.13.0-32-generic
Corruption prevents Bios access to USB, so cannot boot ClonZilla to restore
prior image
Ubuntu 17 boots to desktop but not fully functional: (issues are unrelated to
this bug report)
WinBook Bios
Phoenix SecureCore Bios
Version 1.00 IA32
Build 11/24/2014
Can access BIOS with F2 during boot
But Bios hangs accessing "BOOT" tab that controls boot devices
Will not display & cannot select any boot device
Restoring Bios defaults does not fix issue
Attempted Fix:
Tried 17.10 "SPI" fix - bug #1734147
Neither method shown resolves the issue
after fix applied uname -r = 4.15.0-041500rc6-generic
Fix #1734147 creates other issues:
Bug #1734147 fix prevents access to grub during boot
prior to #1734147 fix,"shift" during boot opened grub menu
after fix, cannot open grub with "shift" or "c"
uninstalled the fix via method shown in #1734147
uname -r = 4.13.0-32-generic after #1734148 uninstalled & reboot
Gathering Info for this bug report
ubuntu-bug linux = gathers the information but;
V17 touchpad issues prevent sending the data
version.log & lspci-vnvn.log are attached.
Once USB is accessed, I can restore prior image
Regards.
---
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/comprC1D2', '/dev/snd/pcmC1D1p', '/dev/snd/pcmC1D0c',
'/dev/snd/pcmC1D0p', '/dev/snd/controlC1', '/dev/snd/pcmC0D1p',
'/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer']
failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 17.10
InstallationDate: Installed on 2018-02-14 (6 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: WinBook TW802
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed
root=UUID=eada3662-715e-4f70-a879-6e1fe1a495eb ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.13.0-32-generic N/A
linux-backports-modules-4.13.0-32-generic N/A
linux-firmware 1.169.3
StagingDrivers: r8723bs
Tags: artful wayland-session staging
Uname: Linux 4.13.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/24/2014
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 1.00 IA32
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: TW802
dmi.board.vendor: WinBook.
dmi.board.version: FAB1
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 11
dmi.chassis.vendor: WinBook
dmi.chassis.version: 0.1
dmi.modalias:
dmi:bvnPhoenixTechnologiesLtd.:bvr1.00IA32:bd11/24/2014:svnWinBook:pnTW802:pvr0.1:rvnWinBook.:rnTW802:rvrFAB1:cvnWinBook:ct11:cvr0.1:
dmi.product.family: BayTrail System
dmi.product.name: TW802
dmi.product.version: 0.1
dmi.sys.vendor: WinBook
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1750491/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
