apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1776859/+attachment/5152440/+files/ProcModules.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1776859 Title: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) Status in bluez package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: Hello, I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I cannot turn on the bluetooth. It's not that it doesn't find the devises, but I do not either have the option to turn it on. I've tried installing all drivers I have found (bluez gnome, blueman, shell extension...), but the same issue remains. It is no blocked either, I've tried "sudo rfkill list" in every modification and always the same: 0: acer-wireless: Wireless LAN Soft blocked: no Hard blocked: no 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no 2: brcmwl-0: Wireless LAN Soft blocked: no Hard blocked: no Do someone know what might be happening? Any solution? Thank you so much in advance. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-15 (29 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: bluetooth MachineType: Acer Aspire E1-571 NonfreeKernelModules: wl Package: linux PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=es_ES.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Tags: third-party-packages bionic wayland-session Uname: Linux 4.15.0-23-generic x86_64 UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale cualquier paquete de terceros e inténtelo de nuevo. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/19/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: EA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.14 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14: dmi.product.family: Type1Family dmi.product.name: Aspire E1-571 dmi.product.version: V2.14 dmi.sys.vendor: Acer hciconfig: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
