This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1799497 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Changed in: linux (Ubuntu Bionic) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1799497 Title: 4.15 kernel hard lockup about once a week Status in linux package in Ubuntu: Incomplete Status in linux source package in Bionic: Incomplete Bug description: My main server has been running into hard lockups about once a week ever since I switched to the 4.15 Ubuntu 18.04 kernel. When this happens, nothing is printed to the console, it's effectively stuck showing a login prompt. The system is running with panic=1 on the cmdline but isn't rebooting so the kernel isn't even processing this as a kernel panic. As this felt like a potential hardware issue, I had my hosting provider give me a completely different system, different motherboard, different CPU, different RAM and different storage, I installed that system on 18.04 and moved my data over, a week later, I hit the issue again. We've since also had a LXD user reporting similar symptoms here also on varying hardware: https://github.com/lxc/lxd/issues/5197 My system doesn't have a lot of memory pressure with about 50% of free memory: root@vorash:~# free -m total used free shared buff/cache available Mem: 31819 17574 402 513 13842 13292 Swap: 15909 2687 13222 I will now try to increase console logging as much as possible on the system in the hopes that next time it hangs we can get a better idea of what happened but I'm not too hopeful given the complete silence on the console when this occurs. System is currently on: Linux vorash 4.15.0-36-generic #39-Ubuntu SMP Mon Sep 24 16:19:09 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux But I've seen this since the GA kernel on 4.15 so it's not a recent regression. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1799497/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp