Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1853075 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. Note: If you can't boot the latest kernel, please NOTE it & run `apport- collect 1853075` using an older kernel (the detail won't be as pertinent, but it'll still have detail). This bug report can be converted to a question (which is aimed at support, bug reports are aimed and finding problems and fixing so subsequent users won't stumble with the same issue). You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1853075 Title: 19.10 Boots into a black screen Status in linux package in Ubuntu: New Bug description: After upgrading to 19.10 and rebooting. My machine goes into a frozen black screen. The default kernel after the update (5.3.0-23-generic) does not succeed in booting. If I select the older kernel, 5.0.0-36-generic, grub does go through and succeeds booting up. System is a Dell XPS 15 9560 with Ubuntu Dual Boot. GRUB version 2.04-1ubuntu12. The Windows partition does work properly, and I am able to boot into it. Please advice on how to proceed with a fix, or if an update pushed to grub will fix this issue. Thanks. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1853075/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
