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** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: eoan
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https://bugs.launchpad.net/bugs/1860800
Title:
Ubuntu 19.10 doesn't shutdown
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hello guys,
I can't shutdown Ubuntu 19.10. When I try, the shutdown screen
appears. The first two dots below the ubuntu logo, turn orange and
then it freezes. Reboot works fine.
The debug-shell is no use, because at the freeze point I can't type in
commands. When I press ESC to see what's going on during shutdown,
the last message to appear ist "[Some weird number] reboot: power
down. Last time I pressed ESC during shutdown the "weird number" was
85.270119. I also tried to shutdown with the terminal commands "sudo
shutdown now", "sudo shutdown -P now", "sudo shutdown -h now",
"poweroff" and "sudo poweroff -f". All of them had the effect as
describe above except the command "sudo poweroff -f". After I typed in
the command, I authenticated and following messages appeared:
"Powering off...". At this point it freezed. I could still see the
desktop and every visible window, but I couldn't perform any actions;
not even keyboard shortcuts worked. It also did not help to change
'GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"' in /etc/default/grub to
'GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force"' and run
"update-grub".
Once the following command combo did work: "sudo swapoff -a &&
systemctl poweroff", but the I reinstalled Ubuntu and now it doesn't
work any more.
In the application "Additional Drivers" I selected the proprietary
and tested driver of NVIDIA, but I can't to this for my WLAN-Card
(correct word?), because the "Additional Drivers" says it's not working,
but my WLAN works fine. I've got only Bluetooth problems. The displayed
name of the WLAN-Card is: "Intel Corporation: Wireless 7260 (Dual Band
Wireless-AC 7260)". I also tried to manually install a driver it didn't
help.
When I wake up the laptop, a black screen appears with some error
messages, but only for a very short time so I can't make a photo of it.
I tried once and the text was unreadable.
I have the latest BIOS and my Computer model is MSI PX60 2QD.
Thanks for your help :)
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