apport information
** Tags added: apport-collected ulyana
** Description changed:
I am running Linux Mint 20 because Linux Mint 19.3 with Kernels 5.4.0-40
and 4.15.0-109 would cause a freeze when resuming from suspend. Kernel
5.0.0-32 would resume from suspend perfectly with the following
behaviour: if screen was black a quick press of the space key would give
me my desktop but the mouse pointer would not move for a few seconds
until the wireless or ethernet notification came up, at which point the
pointer would move with the touchpad input and wi-fi or ethernet would
connect and I would be on my way. When it freezes the networking
notification never appears and I am stuck with either a black screen or
desktop with frozen mouse pointer. No keyboard inputs are accepted but
my volume hard buttons react so something is still alive on my laptop. A
hard shutdown with the power button is required to recover. The only
difference between failure and success is the different kernels, all
graphics, wi-fi and sound drivers are the same. The upgrade to Linux
Mint 20 did not help because it uses the 5.4.0-40 kernel. It appears the
hang is after the graphics come up but there appears to be a problem
with the hand-off to the mouse or network drivers during resume. I am
stuck on 5.0.0-32 even though it is end of life. Here is my system
report. Network wi-fi drivers b43-pci-bridge and wl both fail with 5.4
and 4.15 and both work with 5.0 so I believe it is not the drivers.
System: Kernel: 5.0.0-32-generic x86_64 bits: 64 compiler: gcc v: 7.4.0
Desktop: Xfce 4.14.2
tk: Gtk 3.24.13 wm: xfwm4 dm: LightDM Distro: Linux Mint 20 Ulyana
base: Ubuntu 20.04 focal
Machine: Type: Laptop System: Hewlett-Packard product: HP EliteBook 6930p
v: F.20
serial: <filter> Chassis: type: 10 serial: <filter>
Mobo: Hewlett-Packard model: 30DB v: KBC Version 87.2B serial:
<filter>
BIOS: Hewlett-Packard v: 68PCU Ver. F.20 date: 12/08/2011
Battery: ID-1: BAT0 charge: 35.3 Wh condition: 35.5/57.7 Wh (61%) volts:
12.1/11.1
model: Hewlett-Packard Primary serial: <filter> status: Unknown
CPU: Topology: Dual Core model: Intel Core2 Duo T9550 bits: 64 type:
MCP arch: Penryn rev: A
L2 cache: 6144 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 ssse3 vmx bogomips: 10639
Speed: 2033 MHz min/max: 800/2667 MHz Core speeds (MHz): 1: 1717
2: 1736
Graphics: Device-1: Intel Mobile 4 Series Integrated Graphics vendor:
Hewlett-Packard
driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:2a42
Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded:
fbdev,vesa
resolution: 1440x900~60Hz
OpenGL: renderer: Mesa DRI Mobile Intel GM45 Express (CTG) v: 2.1
Mesa 20.0.8
direct render: Yes
Audio: Device-1: Intel 82801I HD Audio vendor: Hewlett-Packard driver:
snd_hda_intel v: kernel
bus ID: 00:1b.0 chip ID: 8086:293e
Sound Server: ALSA v: k5.0.0-32-generic
Network: Device-1: Intel 82567LM Gigabit Network vendor: Hewlett-Packard
driver: e1000e
v: 3.2.6-k port: 70e0 bus ID: 00:19.0 chip ID: 8086:10f5
IF: enp0s25 state: up speed: 100 Mbps duplex: full mac: <filter>
Device-2: Broadcom and subsidiaries BCM4312 802.11b/g LP-PHY
vendor: Hewlett-Packard
driver: wl v: kernel port: 7000 bus ID: 02:00.0 chip ID: 14e4:4315
IF: wls1 state: up mac: <filter>
Drives: Local Storage: total: 111.79 GiB used: 43.06 GiB (38.5%)
ID-1: /dev/sda vendor: Fujitsu model: MHW2120BJ FFS G2 size:
111.79 GiB speed: 3.0 Gb/s
serial: <filter>
Partition: ID-1: / size: 70.53 GiB used: 43.06 GiB (61.1%) fs: ext4 dev:
/dev/sda6
ID-2: swap-1 size: 1.86 GiB used: 0 KiB (0.0%) fs: swap dev:
/dev/sda5
USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0 chip
ID: 1d6b:0002
Device-1: 1-5:2 info: Chicony CKA7216 type: Video driver: uvcvideo
rev: 2.0
chip ID: 04f2:b053
Hub: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0 chip
ID: 1d6b:0002
Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip
ID: 1d6b:0001
Hub: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip
ID: 1d6b:0001
Hub: 5-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip
ID: 1d6b:0001
Hub: 6-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip
ID: 1d6b:0001
Hub: 7-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip
ID: 1d6b:0001
Hub: 8-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip
ID: 1d6b:0001
Sensors: System Temperatures: cpu: 53.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos: No active apt repos in: /etc/apt/sources.list
Active apt repos in:
/etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com ulyana main upstream import
backport #id:linuxmint_main
2: deb http: //archive.ubuntu.com/ubuntu focal main restricted
universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu focal-updates main
restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu focal-backports main
restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ focal-security main
restricted universe multiverse
6: deb http: //archive.canonical.com/ubuntu/ focal partner
Info: Processes: 190 Uptime: 37m Memory: 3.75 GiB used: 1.17 GiB (31.1%)
Init: systemd v: 245
runlevel: 5 Compilers: gcc: 9.3.0 alt: 7/9 Client: Unknown
python3.8 client
inxi: 3.0.38
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.3
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: papo 988 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: XFCE
+ DistroRelease: Linux Mint 20
+ HibernationDevice: RESUME=UUID=9c91c918-e81c-45a5-ad1f-193aaf3c4729
+ InstallationDate: Installed on 2020-03-17 (115 days ago)
+ InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217
+ MachineType: Hewlett-Packard HP EliteBook 6930p
+ NonfreeKernelModules: wl
+ Package: linux (not installed)
+ PccardctlStatus:
+ Socket 0:
+ 3.3V
+ 16-bit
+ PC Card
+ Subdevice 0 (function 0) bound to driver "pata_pcmcia"
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic
root=UUID=7326dc61-884b-49ec-a92a-6e498911067f ro quiet splash
+ ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon
not responding.
+ RelatedPackageVersions:
+ linux-restricted-modules-5.0.0-32-generic N/A
+ linux-backports-modules-5.0.0-32-generic N/A
+ linux-firmware 1.187.1
+ Tags: ulyana
+ Uname: Linux 5.0.0-32-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 12/08/2011
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 68PCU Ver. F.20
+ dmi.board.name: 30DB
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: KBC Version 87.2B
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias:
dmi:bvnHewlett-Packard:bvr68PCUVer.F.20:bd12/08/2011:svnHewlett-Packard:pnHPEliteBook6930p:pvrF.20:rvnHewlett-Packard:rn30DB:rvrKBCVersion87.2B:cvnHewlett-Packard:ct10:cvr:
+ dmi.product.family: 103C_5336AN
+ dmi.product.name: HP EliteBook 6930p
+ dmi.product.sku: GW684AV#ABA
+ dmi.product.version: F.20
+ dmi.sys.vendor: Hewlett-Packard
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1887202/+attachment/5391511/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1887202
Title:
Resume from suspend freeze
Status in linux package in Ubuntu:
Confirmed
Bug description:
I am running Linux Mint 20 because Linux Mint 19.3 with Kernels
5.4.0-40 and 4.15.0-109 would cause a freeze when resuming from
suspend. Kernel 5.0.0-32 would resume from suspend perfectly with the
following behaviour: if screen was black a quick press of the space
key would give me my desktop but the mouse pointer would not move for
a few seconds until the wireless or ethernet notification came up, at
which point the pointer would move with the touchpad input and wi-fi
or ethernet would connect and I would be on my way. When it freezes
the networking notification never appears and I am stuck with either a
black screen or desktop with frozen mouse pointer. No keyboard inputs
are accepted but my volume hard buttons react so something is still
alive on my laptop. A hard shutdown with the power button is required
to recover. The only difference between failure and success is the
different kernels, all graphics, wi-fi and sound drivers are the same.
The upgrade to Linux Mint 20 did not help because it uses the 5.4.0-40
kernel. It appears the hang is after the graphics come up but there
appears to be a problem with the hand-off to the mouse or network
drivers during resume. I am stuck on 5.0.0-32 even though it is end of
life. Here is my system report. Network wi-fi drivers b43-pci-bridge
and wl both fail with 5.4 and 4.15 and both work with 5.0 so I believe
it is not the drivers.
System: Kernel: 5.0.0-32-generic x86_64 bits: 64 compiler: gcc v: 7.4.0
Desktop: Xfce 4.14.2
tk: Gtk 3.24.13 wm: xfwm4 dm: LightDM Distro: Linux Mint 20 Ulyana
base: Ubuntu 20.04 focal
Machine: Type: Laptop System: Hewlett-Packard product: HP EliteBook 6930p
v: F.20
serial: <filter> Chassis: type: 10 serial: <filter>
Mobo: Hewlett-Packard model: 30DB v: KBC Version 87.2B serial:
<filter>
BIOS: Hewlett-Packard v: 68PCU Ver. F.20 date: 12/08/2011
Battery: ID-1: BAT0 charge: 35.3 Wh condition: 35.5/57.7 Wh (61%) volts:
12.1/11.1
model: Hewlett-Packard Primary serial: <filter> status: Unknown
CPU: Topology: Dual Core model: Intel Core2 Duo T9550 bits: 64 type:
MCP arch: Penryn rev: A
L2 cache: 6144 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 ssse3 vmx bogomips: 10639
Speed: 2033 MHz min/max: 800/2667 MHz Core speeds (MHz): 1: 1717
2: 1736
Graphics: Device-1: Intel Mobile 4 Series Integrated Graphics vendor:
Hewlett-Packard
driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:2a42
Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded:
fbdev,vesa
resolution: 1440x900~60Hz
OpenGL: renderer: Mesa DRI Mobile Intel GM45 Express (CTG) v: 2.1
Mesa 20.0.8
direct render: Yes
Audio: Device-1: Intel 82801I HD Audio vendor: Hewlett-Packard driver:
snd_hda_intel v: kernel
bus ID: 00:1b.0 chip ID: 8086:293e
Sound Server: ALSA v: k5.0.0-32-generic
Network: Device-1: Intel 82567LM Gigabit Network vendor: Hewlett-Packard
driver: e1000e
v: 3.2.6-k port: 70e0 bus ID: 00:19.0 chip ID: 8086:10f5
IF: enp0s25 state: up speed: 100 Mbps duplex: full mac: <filter>
Device-2: Broadcom and subsidiaries BCM4312 802.11b/g LP-PHY
vendor: Hewlett-Packard
driver: wl v: kernel port: 7000 bus ID: 02:00.0 chip ID: 14e4:4315
IF: wls1 state: up mac: <filter>
Drives: Local Storage: total: 111.79 GiB used: 43.06 GiB (38.5%)
ID-1: /dev/sda vendor: Fujitsu model: MHW2120BJ FFS G2 size:
111.79 GiB speed: 3.0 Gb/s
serial: <filter>
Partition: ID-1: / size: 70.53 GiB used: 43.06 GiB (61.1%) fs: ext4 dev:
/dev/sda6
ID-2: swap-1 size: 1.86 GiB used: 0 KiB (0.0%) fs: swap dev:
/dev/sda5
USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0 chip
ID: 1d6b:0002
Device-1: 1-5:2 info: Chicony CKA7216 type: Video driver: uvcvideo
rev: 2.0
chip ID: 04f2:b053
Hub: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0 chip
ID: 1d6b:0002
Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip
ID: 1d6b:0001
Hub: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip
ID: 1d6b:0001
Hub: 5-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip
ID: 1d6b:0001
Hub: 6-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip
ID: 1d6b:0001
Hub: 7-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip
ID: 1d6b:0001
Hub: 8-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip
ID: 1d6b:0001
Sensors: System Temperatures: cpu: 53.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos: No active apt repos in: /etc/apt/sources.list
Active apt repos in:
/etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com ulyana main upstream import
backport #id:linuxmint_main
2: deb http: //archive.ubuntu.com/ubuntu focal main restricted
universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu focal-updates main
restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu focal-backports main
restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ focal-security main
restricted universe multiverse
6: deb http: //archive.canonical.com/ubuntu/ focal partner
Info: Processes: 190 Uptime: 37m Memory: 3.75 GiB used: 1.17 GiB (31.1%)
Init: systemd v: 245
runlevel: 5 Compilers: gcc: 9.3.0 alt: 7/9 Client: Unknown
python3.8 client
inxi: 3.0.38
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: papo 988 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
DistroRelease: Linux Mint 20
HibernationDevice: RESUME=UUID=9c91c918-e81c-45a5-ad1f-193aaf3c4729
InstallationDate: Installed on 2020-03-17 (115 days ago)
InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217
MachineType: Hewlett-Packard HP EliteBook 6930p
NonfreeKernelModules: wl
Package: linux (not installed)
PccardctlStatus:
Socket 0:
3.3V
16-bit
PC Card
Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic
root=UUID=7326dc61-884b-49ec-a92a-6e498911067f ro quiet splash
ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon
not responding.
RelatedPackageVersions:
linux-restricted-modules-5.0.0-32-generic N/A
linux-backports-modules-5.0.0-32-generic N/A
linux-firmware 1.187.1
Tags: ulyana
Uname: Linux 5.0.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/08/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PCU Ver. F.20
dmi.board.name: 30DB
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 87.2B
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvr68PCUVer.F.20:bd12/08/2011:svnHewlett-Packard:pnHPEliteBook6930p:pvrF.20:rvnHewlett-Packard:rn30DB:rvrKBCVersion87.2B:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN
dmi.product.name: HP EliteBook 6930p
dmi.product.sku: GW684AV#ABA
dmi.product.version: F.20
dmi.sys.vendor: Hewlett-Packard
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1887202/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
