apport information ** Description changed:
Hello, after my updated linux kernel 5.4.0-67 If I open Youtube and want to play a video, the video stops over and over again. Furthermore it plays with very often stops in between. The audio is flickering too. I tried Firefox, Brave and Celludoid. It need to be a kernel issue, because of the last update I did. Old kernel I used: 5.4.0-60 : there works everything fine! Problem filmed: https://drive.google.com/drive/folders/1qU1MUJvGro-StN3mnt4cJvP-H2A2Uo2O?usp=sharing System: Kernel: 5.4.0-67-generic x86_64 bits: 64 Desktop: Cinnamon 4.8.6 Distro: Linux Mint 20.1 Ulyssa Machine: Type: Desktop System: Gigabyte product: X570 AORUS ULTRA v: -CF serial: <filter> Mobo: Gigabyte model: X570 AORUS ULTRA v: x.x serial: <filter> UEFI: American Megatrends v: F30a date: 08/28/2020 CPU: Topology: 16-Core (2-Die) model: AMD Ryzen 9 3950X bits: 64 type: MT MCP MCM L2 cache: 8192 KiB Speed: 2777 MHz min/max: 2200/3500 MHz Core speeds (MHz): 1: 2195 2: 2192 3: 2793 4: 2794 5: 2195 6: 2192 7: 2196 8: 2196 9: 2193 10: 2195 11: 2192 12: 2193 13: 2196 14: 2196 15: 2193 16: 2196 17: 2191 18: 1863 19: 1859 20: 2789 21: 2792 22: 2196 23: 2193 24: 2195 25: 2196 26: 2194 27: 2193 28: 2195 29: 2196 30: 2191 31: 1862 32: 1859 Graphics: Device-1: NVIDIA TU104 [GeForce RTX 2060] driver: nvidia v: 460.39 Display: x11 server: X.Org 1.20.9 driver: nvidia unloaded: fbdev,modesetting,nouveau,vesa resolution: 1920x1080~60Hz OpenGL: renderer: GeForce RTX 2060/PCIe/SSE2 v: 4.6.0 NVIDIA 460.39 Audio: Device-1: NVIDIA TU104 HD Audio driver: snd_hda_intel Device-2: AMD Starship/Matisse HD Audio driver: snd_hda_intel Sound Server: ALSA v: k5.4.0-67-generic Network: Device-1: Intel Wi-Fi 6 AX200 driver: iwlwifi IF: wlp4s0 state: up mac: <filter> Device-2: Intel I211 Gigabit Network driver: igb IF: enp5s0 state: down mac: <filter> Drives: Local Storage: total: 1.36 TiB used: 890.85 GiB (63.8%) ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 500GB size: 465.76 GiB ID-2: /dev/sda vendor: Seagate model: ST1000DM010-2EP102 size: 931.51 GiB Partition: ID-1: / size: 456.96 GiB used: 208.47 GiB (45.6%) fs: ext4 dev: /dev/nvme0n1p2 Sensors: System Temperatures: cpu: 43.0 C mobo: N/A gpu: nvidia temp: 27 C Fan Speeds (RPM): N/A gpu: nvidia fan: 38% Info: Processes: 524 Uptime: 9m Memory: 62.82 GiB used: 2.34 GiB (3.7%) Shell: bash inxi: 3.0.38 Kind regards Dennis --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dennis 1721 F.... pulseaudio /dev/snd/controlC1: dennis 1721 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 20.1 MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ULTRA NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-67-generic root=UUID=3d4d7c9d-8bb8-4200-997d-98d01519bf85 ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-67.75-generic 5.4.94 RelatedPackageVersions: linux-restricted-modules-5.4.0-67-generic N/A linux-backports-modules-5.4.0-67-generic N/A linux-firmware 1.187.10 Tags: ulyssa Uname: Linux 5.4.0-67-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/28/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F30a dmi.board.asset.tag: Default string dmi.board.name: X570 AORUS ULTRA dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF30a:bd08/28/2020:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSULTRA:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSULTRA:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: X570 MB dmi.product.name: X570 AORUS ULTRA dmi.product.sku: Default string dmi.product.version: -CF dmi.sys.vendor: Gigabyte Technology Co., Ltd. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.16 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: dennis 1721 F.... pulseaudio + /dev/snd/controlC1: dennis 1721 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: X-Cinnamon + DistroRelease: Linux Mint 20.1 + MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ULTRA + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 EFI VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-67-generic root=UUID=3d4d7c9d-8bb8-4200-997d-98d01519bf85 ro quiet splash + ProcVersionSignature: Ubuntu 5.4.0-67.75-generic 5.4.94 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-67-generic N/A + linux-backports-modules-5.4.0-67-generic N/A + linux-firmware 1.187.10 + Tags: ulyssa + Uname: Linux 5.4.0-67-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 08/28/2020 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: F30a + dmi.board.asset.tag: Default string + dmi.board.name: X570 AORUS ULTRA + dmi.board.vendor: Gigabyte Technology Co., Ltd. + dmi.board.version: x.x + dmi.chassis.asset.tag: Default string + dmi.chassis.type: 3 + dmi.chassis.vendor: Default string + dmi.chassis.version: Default string + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF30a:bd08/28/2020:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSULTRA:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSULTRA:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: + dmi.product.family: X570 MB + dmi.product.name: X570 AORUS ULTRA + dmi.product.sku: Default string + dmi.product.version: -CF + dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1919308/+attachment/5477192/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1919308 Title: sometimes unable to play media like youtube Status in linux package in Ubuntu: Confirmed Bug description: Hello, after my updated linux kernel 5.4.0-67 If I open Youtube and want to play a video, the video stops over and over again. Furthermore it plays with very often stops in between. The audio is flickering too. I tried Firefox, Brave and Celludoid. It need to be a kernel issue, because of the last update I did. Old kernel I used: 5.4.0-60 : there works everything fine! Problem filmed: https://drive.google.com/drive/folders/1qU1MUJvGro-StN3mnt4cJvP-H2A2Uo2O?usp=sharing System: Kernel: 5.4.0-67-generic x86_64 bits: 64 Desktop: Cinnamon 4.8.6 Distro: Linux Mint 20.1 Ulyssa Machine: Type: Desktop System: Gigabyte product: X570 AORUS ULTRA v: -CF serial: <filter> Mobo: Gigabyte model: X570 AORUS ULTRA v: x.x serial: <filter> UEFI: American Megatrends v: F30a date: 08/28/2020 CPU: Topology: 16-Core (2-Die) model: AMD Ryzen 9 3950X bits: 64 type: MT MCP MCM L2 cache: 8192 KiB Speed: 2777 MHz min/max: 2200/3500 MHz Core speeds (MHz): 1: 2195 2: 2192 3: 2793 4: 2794 5: 2195 6: 2192 7: 2196 8: 2196 9: 2193 10: 2195 11: 2192 12: 2193 13: 2196 14: 2196 15: 2193 16: 2196 17: 2191 18: 1863 19: 1859 20: 2789 21: 2792 22: 2196 23: 2193 24: 2195 25: 2196 26: 2194 27: 2193 28: 2195 29: 2196 30: 2191 31: 1862 32: 1859 Graphics: Device-1: NVIDIA TU104 [GeForce RTX 2060] driver: nvidia v: 460.39 Display: x11 server: X.Org 1.20.9 driver: nvidia unloaded: fbdev,modesetting,nouveau,vesa resolution: 1920x1080~60Hz OpenGL: renderer: GeForce RTX 2060/PCIe/SSE2 v: 4.6.0 NVIDIA 460.39 Audio: Device-1: NVIDIA TU104 HD Audio driver: snd_hda_intel Device-2: AMD Starship/Matisse HD Audio driver: snd_hda_intel Sound Server: ALSA v: k5.4.0-67-generic Network: Device-1: Intel Wi-Fi 6 AX200 driver: iwlwifi IF: wlp4s0 state: up mac: <filter> Device-2: Intel I211 Gigabit Network driver: igb IF: enp5s0 state: down mac: <filter> Drives: Local Storage: total: 1.36 TiB used: 890.85 GiB (63.8%) ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 500GB size: 465.76 GiB ID-2: /dev/sda vendor: Seagate model: ST1000DM010-2EP102 size: 931.51 GiB Partition: ID-1: / size: 456.96 GiB used: 208.47 GiB (45.6%) fs: ext4 dev: /dev/nvme0n1p2 Sensors: System Temperatures: cpu: 43.0 C mobo: N/A gpu: nvidia temp: 27 C Fan Speeds (RPM): N/A gpu: nvidia fan: 38% Info: Processes: 524 Uptime: 9m Memory: 62.82 GiB used: 2.34 GiB (3.7%) Shell: bash inxi: 3.0.38 Kind regards Dennis --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dennis 1721 F.... pulseaudio /dev/snd/controlC1: dennis 1721 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 20.1 MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ULTRA NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-67-generic root=UUID=3d4d7c9d-8bb8-4200-997d-98d01519bf85 ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-67.75-generic 5.4.94 RelatedPackageVersions: linux-restricted-modules-5.4.0-67-generic N/A linux-backports-modules-5.4.0-67-generic N/A linux-firmware 1.187.10 Tags: ulyssa Uname: Linux 5.4.0-67-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/28/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F30a dmi.board.asset.tag: Default string dmi.board.name: X570 AORUS ULTRA dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF30a:bd08/28/2020:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSULTRA:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSULTRA:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: X570 MB dmi.product.name: X570 AORUS ULTRA dmi.product.sku: Default string dmi.product.version: -CF dmi.sys.vendor: Gigabyte Technology Co., Ltd. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dennis 1721 F.... pulseaudio /dev/snd/controlC1: dennis 1721 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 20.1 MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ULTRA NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-67-generic root=UUID=3d4d7c9d-8bb8-4200-997d-98d01519bf85 ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-67.75-generic 5.4.94 RelatedPackageVersions: linux-restricted-modules-5.4.0-67-generic N/A linux-backports-modules-5.4.0-67-generic N/A linux-firmware 1.187.10 Tags: ulyssa Uname: Linux 5.4.0-67-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/28/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F30a dmi.board.asset.tag: Default string dmi.board.name: X570 AORUS ULTRA dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF30a:bd08/28/2020:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSULTRA:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSULTRA:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: X570 MB dmi.product.name: X570 AORUS ULTRA dmi.product.sku: Default string dmi.product.version: -CF dmi.sys.vendor: Gigabyte Technology Co., Ltd. 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