Hello Chris,
so I did
apport-collect 1919308
in terminal again, because it seems that it didn't work?
Thanks for your feedback! I am going to read it.
If there is something i can do, let me know.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1919308
Title:
sometimes unable to play media like youtube
Status in linux package in Ubuntu:
Confirmed
Bug description:
Hello,
after my updated linux kernel 5.4.0-67 If I open Youtube and want to play a
video, the video stops over and over again. Furthermore it plays with very
often stops in between.
The audio is flickering too.
I tried Firefox, Brave and Celludoid. It need to be a kernel issue, because
of the last update I did.
Old kernel I used: 5.4.0-60 : there works everything fine!
Problem filmed:
https://drive.google.com/drive/folders/1qU1MUJvGro-StN3mnt4cJvP-H2A2Uo2O?usp=sharing
System:
Kernel: 5.4.0-67-generic x86_64 bits: 64 Desktop: Cinnamon 4.8.6
Distro: Linux Mint 20.1 Ulyssa
Machine:
Type: Desktop System: Gigabyte product: X570 AORUS ULTRA v: -CF
serial: <filter>
Mobo: Gigabyte model: X570 AORUS ULTRA v: x.x serial: <filter>
UEFI: American Megatrends v: F30a date: 08/28/2020
CPU:
Topology: 16-Core (2-Die) model: AMD Ryzen 9 3950X bits: 64
type: MT MCP MCM L2 cache: 8192 KiB
Speed: 2777 MHz min/max: 2200/3500 MHz Core speeds (MHz): 1: 2195 2: 2192
3: 2793 4: 2794 5: 2195 6: 2192 7: 2196 8: 2196 9: 2193 10: 2195 11: 2192
12: 2193 13: 2196 14: 2196 15: 2193 16: 2196 17: 2191 18: 1863 19: 1859
20: 2789 21: 2792 22: 2196 23: 2193 24: 2195 25: 2196 26: 2194 27: 2193
28: 2195 29: 2196 30: 2191 31: 1862 32: 1859
Graphics:
Device-1: NVIDIA TU104 [GeForce RTX 2060] driver: nvidia v: 460.39
Display: x11 server: X.Org 1.20.9 driver: nvidia
unloaded: fbdev,modesetting,nouveau,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: GeForce RTX 2060/PCIe/SSE2 v: 4.6.0 NVIDIA 460.39
Audio:
Device-1: NVIDIA TU104 HD Audio driver: snd_hda_intel
Device-2: AMD Starship/Matisse HD Audio driver: snd_hda_intel
Sound Server: ALSA v: k5.4.0-67-generic
Network:
Device-1: Intel Wi-Fi 6 AX200 driver: iwlwifi
IF: wlp4s0 state: up mac: <filter>
Device-2: Intel I211 Gigabit Network driver: igb
IF: enp5s0 state: down mac: <filter>
Drives:
Local Storage: total: 1.36 TiB used: 890.85 GiB (63.8%)
ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 500GB
size: 465.76 GiB
ID-2: /dev/sda vendor: Seagate model: ST1000DM010-2EP102 size: 931.51 GiB
Partition:
ID-1: / size: 456.96 GiB used: 208.47 GiB (45.6%) fs: ext4
dev: /dev/nvme0n1p2
Sensors:
System Temperatures: cpu: 43.0 C mobo: N/A gpu: nvidia temp: 27 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 38%
Info:
Processes: 524 Uptime: 9m Memory: 62.82 GiB used: 2.34 GiB (3.7%)
Shell: bash inxi: 3.0.38
Kind regards
Dennis
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1721 F.... pulseaudio
/dev/snd/controlC1: dennis 1721 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20.1
MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ULTRA
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-67-generic
root=UUID=3d4d7c9d-8bb8-4200-997d-98d01519bf85 ro quiet splash
ProcVersionSignature: Ubuntu 5.4.0-67.75-generic 5.4.94
RelatedPackageVersions:
linux-restricted-modules-5.4.0-67-generic N/A
linux-backports-modules-5.4.0-67-generic N/A
linux-firmware 1.187.10
Tags: ulyssa
Uname: Linux 5.4.0-67-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/28/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F30a
dmi.board.asset.tag: Default string
dmi.board.name: X570 AORUS ULTRA
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF30a:bd08/28/2020:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSULTRA:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSULTRA:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: X570 MB
dmi.product.name: X570 AORUS ULTRA
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1721 F.... pulseaudio
/dev/snd/controlC1: dennis 1721 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20.1
MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ULTRA
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-67-generic
root=UUID=3d4d7c9d-8bb8-4200-997d-98d01519bf85 ro quiet splash
ProcVersionSignature: Ubuntu 5.4.0-67.75-generic 5.4.94
RelatedPackageVersions:
linux-restricted-modules-5.4.0-67-generic N/A
linux-backports-modules-5.4.0-67-generic N/A
linux-firmware 1.187.10
Tags: ulyssa
Uname: Linux 5.4.0-67-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/28/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F30a
dmi.board.asset.tag: Default string
dmi.board.name: X570 AORUS ULTRA
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF30a:bd08/28/2020:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSULTRA:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSULTRA:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: X570 MB
dmi.product.name: X570 AORUS ULTRA
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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