Public bug reported:
On the TravelMate P215-53 V1.10 by Acer when running Ubuntu, the
trackpad is entirely non-functional and does not appear in the
/proc/bus/input/devices list. A wired usb mouse works perfectly, but
there does not seem to be a tweak that enables the trackpad to be seen
by the kernel.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-54-generic 5.4.0-54.60
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 12 14:30:39 2021
InstallationDate: Installed on 2020-12-09 (245 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Acer TravelMate P215-53
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic
root=/dev/nvme0n1p2 ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-5.4.0-54-generic N/A
linux-backports-modules-5.4.0-54-generic N/A
linux-firmware 1.187.15
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 12/17/2020
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: V1.10
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: BassDrum_TL
dmi.board.vendor: TGL
dmi.board.version: V1.10
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnINSYDECorp.:bvrV1.10:bd12/17/2020:svnAcer:pnTravelMateP215-53:pvrV1.10:rvnTGL:rnBassDrum_TL:rvrV1.10:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: TravelMate P2
dmi.product.name: TravelMate P215-53
dmi.product.sku: 0000000000000000
dmi.product.version: V1.10
dmi.sys.vendor: Acer
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1939743
Title:
No Touchpad on TravelMate-P2 laptop
Status in linux package in Ubuntu:
New
Bug description:
On the TravelMate P215-53 V1.10 by Acer when running Ubuntu, the
trackpad is entirely non-functional and does not appear in the
/proc/bus/input/devices list. A wired usb mouse works perfectly, but
there does not seem to be a tweak that enables the trackpad to be seen
by the kernel.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-54-generic 5.4.0-54.60
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 12 14:30:39 2021
InstallationDate: Installed on 2020-12-09 (245 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Acer TravelMate P215-53
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic
root=/dev/nvme0n1p2 ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-5.4.0-54-generic N/A
linux-backports-modules-5.4.0-54-generic N/A
linux-firmware 1.187.15
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 12/17/2020
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: V1.10
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: BassDrum_TL
dmi.board.vendor: TGL
dmi.board.version: V1.10
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnINSYDECorp.:bvrV1.10:bd12/17/2020:svnAcer:pnTravelMateP215-53:pvrV1.10:rvnTGL:rnBassDrum_TL:rvrV1.10:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: TravelMate P2
dmi.product.name: TravelMate P215-53
dmi.product.sku: 0000000000000000
dmi.product.version: V1.10
dmi.sys.vendor: Acer
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