apport information ** Tags added: apport-collected una
** Description changed: - On my laptop (an AMD Acer Swift 3) using kernel 5.13.0-25 (as well as - basically all kernels since 5.11) and linux mint cinnamon, there's a - problem where if the computer sleeps/suspends at all (either - automatically or when I press the button), any attempt to wake up the - computer is futile. In order to keep using the computer, I have to hard - shut-off by holding down the power button, and turn it on again. This - problem doesn't exist with kernel 5.11.0-44 or 5.11.0-46, so that is - what I've been using. + On my laptop (an AMD Acer Swift 3) using kernel 5.13.0-25 (as well as basically all kernels since 5.11) and linux mint cinnamon, there's a problem where if the computer sleeps/suspends at all (either automatically or when I press the button), any attempt to wake up the computer is futile. In order to keep using the computer, I have to hard shut-off by holding down the power button, and turn it on again. This problem doesn't exist with kernel 5.11.0-44 or 5.11.0-46, so that is what I've been using. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.21 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: tauren 1378 F.... pulseaudio + /dev/snd/controlC2: tauren 1378 F.... pulseaudio + /dev/snd/controlC0: tauren 1378 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: X-Cinnamon + DistroRelease: Linux Mint 20.3 + InstallationDate: Installed on 2021-12-22 (22 days ago) + InstallationMedia: Linux Mint 20.2 "Uma" - Release amd64 20210703 + MachineType: Acer Swift SF314-42 + Package: linux (not installed) + ProcFB: 0 amdgpudrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-25-generic root=UUID=fd1f7db7-d2d0-48dd-8527-8b64f26abaff ro quiet splash + ProcVersionSignature: Ubuntu 5.13.0-25.26~20.04.1-generic 5.13.19 + RelatedPackageVersions: + linux-restricted-modules-5.13.0-25-generic N/A + linux-backports-modules-5.13.0-25-generic N/A + linux-firmware 1.187.24 + Tags: una + Uname: Linux 5.13.0-25-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 05/13/2021 + dmi.bios.release: 1.10 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V1.10 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: Kona_RN + dmi.board.vendor: RO + dmi.board.version: V1.10 + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: V1.10 + dmi.ec.firmware.release: 1.6 + dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd05/13/2021:br1.10:efr1.6:svnAcer:pnSwiftSF314-42:pvrV1.10:rvnRO:rnKona_RN:rvrV1.10:cvnAcer:ct10:cvrV1.10:sku0000000000000000: + dmi.product.family: Swift 3 + dmi.product.name: Swift SF314-42 + dmi.product.sku: 0000000000000000 + dmi.product.version: V1.10 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1957150/+attachment/5553709/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1957150 Title: no response/black screen when waking up from suspend Status in linux package in Ubuntu: Confirmed Bug description: On my laptop (an AMD Acer Swift 3) using kernel 5.13.0-25 (as well as basically all kernels since 5.11) and linux mint cinnamon, there's a problem where if the computer sleeps/suspends at all (either automatically or when I press the button), any attempt to wake up the computer is futile. In order to keep using the computer, I have to hard shut-off by holding down the power button, and turn it on again. This problem doesn't exist with kernel 5.11.0-44 or 5.11.0-46, so that is what I've been using. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: tauren 1378 F.... pulseaudio /dev/snd/controlC2: tauren 1378 F.... pulseaudio /dev/snd/controlC0: tauren 1378 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 20.3 InstallationDate: Installed on 2021-12-22 (22 days ago) InstallationMedia: Linux Mint 20.2 "Uma" - Release amd64 20210703 MachineType: Acer Swift SF314-42 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-25-generic root=UUID=fd1f7db7-d2d0-48dd-8527-8b64f26abaff ro quiet splash ProcVersionSignature: Ubuntu 5.13.0-25.26~20.04.1-generic 5.13.19 RelatedPackageVersions: linux-restricted-modules-5.13.0-25-generic N/A linux-backports-modules-5.13.0-25-generic N/A linux-firmware 1.187.24 Tags: una Uname: Linux 5.13.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/13/2021 dmi.bios.release: 1.10 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.10 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Kona_RN dmi.board.vendor: RO dmi.board.version: V1.10 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.10 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd05/13/2021:br1.10:efr1.6:svnAcer:pnSwiftSF314-42:pvrV1.10:rvnRO:rnKona_RN:rvrV1.10:cvnAcer:ct10:cvrV1.10:sku0000000000000000: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-42 dmi.product.sku: 0000000000000000 dmi.product.version: V1.10 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1957150/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
