The actual firmware get from the machine is 0x07 0x01. How do you identify it is the latest one. The mail that user send to Dell will contain HW info?
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status in linux package in Ubuntu: Confirmed Bug description: I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I could see is the touchpad sensitivity. Sometimes, randomly, the upper part of the touchpad is the only one working, most of its surface does not work. If the movement starts in the working area, then you can use the whole touchpad until you lift the finger. After a while it seems to recover by itself. My feeling is that this is somehow related to the sensitivity of the touchpad (some instability) or related to the system that disables the touchpad while writing (again, some buggy detection). While writing this text I experienced the bug twice, for instance, intermittently. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-23-generic 5.19.0-23.24 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: florin 1581 F.... pipewire florin 1584 F.... wireplumber /dev/snd/controlC0: florin 1584 F.... wireplumber /dev/snd/seq: florin 1581 F.... pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 22 17:25:52 2022 InstallationDate: Installed on 2022-10-24 (29 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) MachineType: Dell Inc. XPS 17 9720 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-23-generic N/A linux-backports-modules-5.19.0-23-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 1.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0KNF8J dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF: dmi.product.family: XPS dmi.product.name: XPS 17 9720 dmi.product.sku: 0AFF dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
