** Tags added: kernel-daily-bug

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-oem-6.14 in Ubuntu.
https://bugs.launchpad.net/bugs/2122397

Title:
  A few HP laptops are failing to respond during test runs after
  upgrading to the 6.14.0-1012-oem kernel.

Status in linux-oem-6.14 package in Ubuntu:
  New

Bug description:
  [Summary]
  During the kernel migration test, I found that a few HP laptops are 
unresponsive over SSH, after checking them physically, they still can move the 
mouse or launch terminal with hot-key, but failed to execute certain commands 
like sudo reboot.

  The last part of checkbox log was recorded while running Wi-Fi related
  tests, then the test timed out. Their common point is using the same
  wifi module which is Qualcomm-17cb:1107.

  [Reproduce steps]
  1. Install GM image
  2. Run dist-upgrade to upgrade to 6.14-oem kerenl
  3. Run checkbox sru test plan

  [Failure rate]
  1/1

  [Affected machines]
  https://certification.canonical.com/hardware/202503-36559/
  https://certification.canonical.com/hardware/202503-36564/
  https://certification.canonical.com/hardware/202502-36319/
  https://certification.canonical.com/hardware/202502-36324/
  https://certification.canonical.com/hardware/202503-36563/
  https://certification.canonical.com/hardware/202502-36324/
  https://certification.canonical.com/hardware/202503-36556/
  https://certification.canonical.com/hardware/202503-36560/
  https://certification.canonical.com/hardware/202503-36557/

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: linux-image-6.14.0-1012-oem 6.14.0-1012.12
  ProcVersionSignature: Ubuntu 6.14.0-1012.12-oem 6.14.11
  Uname: Linux 6.14.0-1012-oem x86_64
  ApportVersion: 2.28.1-0ubuntu3.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     1754 F.... wireplumber
   /dev/snd/controlC0:  ubuntu     1754 F.... wireplumber
   /dev/snd/seq:        ubuntu     1750 F.... pipewire
  CasperMD5CheckMismatches: ./casper/initrd ./casper/vmlinuz 
./casper/minimal.standard.live.hotfix.manifest 
./casper/minimal.standard.live.hotfix.size ./casper/minimal.standard.live.size 
./casper/minimal.manifest ./casper/minimal.standard.manifest 
./casper/minimal.standard.size ./casper/minimal.hotfix.size 
./casper/minimal.standard.live.hotfix.squashfs 
./casper/minimal.standard.hotfix.squashfs ./casper/minimal.standard.hotfix.size 
./casper/minimal.standard.hotfix.manifest ./casper/minimal.hotfix.squashfs 
./casper/minimal.standard.live.manifest ./casper/minimal.size 
./boot/grub/grub.cfg
  CasperMD5CheckResult: fail
  Date: Tue Sep  9 07:27:04 2025
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for Ubuntu 24.04 for HP
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-stella-noble-oem-24.04b-proposed-20250605-516
  InstallationDate: Installed on 2025-08-27 (13 days ago)
  InstallationMedia: Ubuntu OEM 24.04.2 LTS "Noble Numbat" - Release amd64 
(20250603)
  MachineType: HP HP EliteBook 8 G1a 13 inch Notebook AI PC
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-1012-oem 
root=UUID=05eb024d-83df-4ba5-8da0-9c69b6976251 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-6.14.0-1012-oem N/A
   linux-backports-modules-6.14.0-1012-oem  N/A
   linux-firmware                           20240318.git3b128b60-0ubuntu2.17
  SourcePackage: linux-oem-6.14
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/23/2025
  dmi.bios.release: 2.1
  dmi.bios.vendor: HP
  dmi.bios.version: X81 Ver. 01.02.01
  dmi.board.name: 8E14
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 54.24.00
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.ec.firmware.release: 84.36
  dmi.modalias: 
dmi:bvnHP:bvrX81Ver.01.02.01:bd05/23/2025:br2.1:efr84.36:svnHP:pnHPEliteBook8G1a13inchNotebookAIPC:pvrSBKPF,SBKPFV2:rvnHP:rn8E14:rvrKBCVersion54.24.00:cvnHP:ct10:cvr:sku1234567#ABA:
  dmi.product.family: 103C_5336AN HP EliteBook
  dmi.product.name: HP EliteBook 8 G1a 13 inch Notebook AI PC
  dmi.product.sku: 1234567#ABA
  dmi.product.version: SBKPF,SBKPFV2
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-oem-6.14/+bug/2122397/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to