Hi Business Partners Hope you are doing great!!
Please send the perfect matching resumes at *[email protected]<[email protected]> * Title:ORACLE PL/SQL Embedded Backend Developer/ and .Net (front end) Duration : Perminent Rate : 75,000 annual salary Must be a US Citizen or Green Card and pass drug and background *Job Descrption:* The candidate will be the direct point of contact between the developers and the customers. He/she will troubleshoot issues outside of the scope of Tier I support and provide feedback to the development team for product enhancements and new features for their software. This individual should have a solid background in support and proficient experience code fixes. There is a lot of customer interaction in this position, so this individual should be someone who likes interaction, has a positive attitude, and wants to continue their learning process. *Key Responsibilities* * Research code related issues remotely and correctly diagnose the issue and be able to make minor bug fixes. * Field customer support calls and performing root cause analysis/resolution into the issues the customer is facing. * Develop workaround solutions for issues related to software errors. * Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients. * Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. * Troubleshoot and recommend technical solutions for customer issues related to software setup and configuration. * Effectively Interact with peer to Director-level IT professionals. * Provide feedback to Product Management team regarding product issues, enhancements, and new features. * Proactively seek to identify, communicate, and implement process related improvements. * Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders * Work with Development and Quality Assurance staff to resolve issues reported by customers. * Participate in the facilitation of end user and IT training sessions. * Report on service levels and other relevant support metrics to the company executive team on a regular basis. Basic Qualiications * Minimum of 3 years experience in ORACLE PL/SQL and .Net (front end), MS SQL, in an IIS Windows environment * Minimum of 1 year of experience developing or supporting Accounting applications/systems Preferred Qualification * Working knowledge of Clipper * XML/XSL (light administration, issue diagnosis/resolution) * AppWorx or other job scheduling tools * BizTalk, ETL, or other middleware tools * Working knowledge of networking principles * Working knowledge of App/Server security protocols & tools * Excellent customer service and relationship building/management skills * BA/BS Degree in Computer Science or MIS -- Thanks & Regards, r...@jee, Email Id: [email protected] <id%[email protected]>, Mobile No:+919052826449. -- You received this message because you are subscribed to the Google Groups "KNOW.IT" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/know_it_az?hl=en.
