http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=8451
Priority: P5 - low
Change sponsored?: ---
Bug ID: 8451
CC: [email protected]
Assignee: [email protected]
Summary: Confusing and problematic double prompt for processing
transfers
Severity: minor
Classification: Unclassified
OS: All
Reporter: [email protected]
Hardware: All
Status: NEW
Version: master
Component: Hold requests
Product: Koha
Created attachment 10865
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http://bugs.koha-community.org/bugzilla3/attachment.cgi?id=10865&action=edit
Screenshot of double prompt - two options
The following occurs after cancelling a hold on Holds Awaiting Pickup and being
prompted that the item needs to be transferred to another library for the next
person in the holds queue:
First, the item status on the intranet detail screen says that the item is in
transit, even though the request.pl/Holds screen does not register a tranfer!
Second, when checking in a hold to be transferred (at least as a
superlibrarian), the user is confronted with two prompts:
1) Please return <<item>> to <<transfer branch>>. Print slip or cancel
transfer. Hold for <<patron>>
Confirm.
2) Hold found <<item>>. Hold for <<patron>>.
Confirm hold and transfer.
If Option 1 is chosen, the <<transfer branch>> name is removed from the item
status on the intranet detail screen. Other than that, nothing happens.
If you try to check in again from the homebranch, you're prompted with the
previous two options again.
If you try to check in from the transfer branch, it requests that you transfer
it to the transfer branch (which is quite bizarre).
If Option 2 is chosen, the request.pl screen reflects the correct state of
affairs.
However, if you've chosen Option 1 first and then Option 2, when you change to
the transfer branch, you're prompted with 2 similar options again!
Option 1:
Please return <<item>> to <<transfer branch>> (even though you're checking in
to the transfer branch!!!)
Option 2:
Hold found. Confirm hold at <<transfer branch>>
At this point, you're stuck in a loop. Regardless of the choice that you make,
you CANNOT process the hold.
You have to cancel the hold and start all over again.
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