http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=8559
--- Comment #5 from Owen Leonard <[email protected]> --- There are two situations I can think of off the top of my head when a librarian would want to check out a waiting item to someone other than the person it is on hold for: 1. Someone else is picking up the item on behalf of that person. We get this all the time with husbands picking up books for their wives. If we want to check the item out to the person who is showing us their card, we have to override the hold and check it out to them. In this case we would want to choose to remove the hold upon checkout. 2. A book which had been made waiting for someone accidentally was put on the shelf and someone brings it up to check out. In this case we would check out the item (because it's our mistake, not the patron's) and keep the hold. In this case the proper thing would be to remove the waiting status but keep the hold at the top of the list. >From IRC (http://stats.workbuffer.org/irclog/koha/2012-09-14#i_1077360): [15:09] <oleonard> khall: Sorry, but I think neither is correct. [15:09] <oleonard> The solution should be to make the item no longer waiting, but still on hold. [15:09] <oleonard> Is that not possible? [15:14] <khall> that is quite complicated [15:15] <khall> at this point, we can no longer know if the reserve was item or bib level [15:15] <khall> we could assume it is bib level and push it back on the queue as priority 1. [15:15] <khall> or assume it's item level. That would be safer [15:16] <khall> but either way, there is no way to guarantee the style of hold is preserved. [15:16] <oleonard> Safer but not as quick for the patron if it was originally biblio-level and there are multiple copies [15:17] <khall> plus, there is a likelihood that the person the hold has been waiting for has been notified by email or sms. Is there a solution where checking out in scenario 1 above is allowed but scenario 2 is not? -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes. _______________________________________________ Koha-bugs mailing list [email protected] http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
