https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29923

Juliet Heltibridle <[email protected]> changed:

           What    |Removed                     |Added
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                 CC|                            |[email protected]

--- Comment #2 from Juliet Heltibridle <[email protected]> ---
It would be helpful to our library to be able to choose how refunds apply. We
would like lost items to be refunded to the account only if the charge hasn't
already been written off, canceled, or paid. So long overdue items that are
returned without having been cleared up by staff or patrons first are the only
ones refunded (and the patron is returned to a zero balance).

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