https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37416

--- Comment #18 from Nick Clemens (kidclamp) <[email protected]> ---
(In reply to Nick Clemens (kidclamp) from comment #17)
> (In reply to Angela Berrett from comment #16)
> > (In reply to Nick Clemens (kidclamp) from comment #15)
> > > The error in this case was a 500 when loading the api (these won't show in
> > > the console). Checking the backend it was:
> > > unhandled exception (Mojo::Exception)<<Can't call method "notforloan" on 
> > > an
> > > undefined value at /usr/share/koha/lib/Koha/Item.pm line 1740.>>
> > > 
> > > The preference "item-level_itypes" was set to "bibliographic record", but
> > > the type wasn't set on the biblio level. Switching that allowed the table 
> > > to
> > > load.
> > 
> > One step closer!  We no longer get the 500 error!  But it is still stuck on
> > Processing and doesn't load.  I'm still very happy to see the errors gone. 
> > I will make sure our production system has the same setting.  Thanks!
> 
> Hi Angela, can you respond on our internal ticket with some examples? I can
> help debug and then share the resolutions here - Nick

We found a second issue was caused by an outdated plugin, updating it allowed
the table to load correctly

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