https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37225

Andrew Fuerste-Henry <[email protected]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           See Also|                            |https://bugs.koha-community
                   |                            |.org/bugzilla3/show_bug.cgi
                   |                            |?id=20475
                 CC|                            |[email protected]

--- Comment #1 from Andrew Fuerste-Henry <[email protected]> ---
Adding a See Also to bug 20475, which is sort of tangential. 20475 is about
making Koha try each transport type successively when creating ODUEs, stopping
after the first one to have an apparently valid address in the patron record.

Sounds like you're looking instead at what happens when the notice tries to
send -- if it fails on one transport type, try another, repeat until something
sends.

Seems like we'd need some mechanism with which to remember for each patron
which transports should be tried at all and also an option to get all formats
(as a patron can currently do).

So, for example, a patron may have the following options:
1 - email only (nothing in the email fails)
2 - SMS only (nothing if the SMS fails)
3 - email only, but send SMS if email fails
4 - email AND SMS

Would libraries want the ability for an individual patron to determine which
format comes first under option 3? Or would the library define that order of
preference globally?

Would this behavior want to be uniform across all notices or would we need to
implement it separately for separate types of notices?

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