https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=41410
--- Comment #2 from [email protected] --- (In reply to Danielle M. from comment #1) > It would be helpful if this preference could be enabled independent of > having local holds priority enabled. Meaning, we want the local item to fill > the local hold but not at the expense of the holds priority order. There shouldn't be muchm if any, interaction between this setting and priority. The idea is not to skip patrons, but that if there is a copy on the shelf, don't fill with a copy from elsewhere until the local staff have a chance to actually pull the holds queue. Current "Bad" Workflow 1) Patron Places hold for pickup at Branch A 2) There is a copy available at Branch A 3) Another eligible copy gets checked in at Branch B when staff clear the book drop, Koha traps that item for the patron. 4) Now the patron has to wait until that copy comes in from Branch B. Target Workflow 1) Patron Places hold for pickup at Branch A 2) There is a copy available at Branch A 3) For 24 hours, only the item on the shelf at branch A will fill the hold. 4) IF there are no copies "available" or the staff subsequently mark the item missing (or any status that prevent hold fulfillment), then the request will move on to a wider pool of items. The idea is to prevent unnecessary item transit. Generally "a book in the hand is worth two on the shelf" is a great rule since it ensures that Koha is filling patron requests with items that are already in staff hands and the item definitely is useable/findable. However, the pickup location can provide much faster service, they just need a chance to actually go to the shelf and actually look for the item. This development is designed to give them that chance. If the patron isn't next in line, then they won't be the patron on the holds queue. Also, if there are multiple patrons waiting, then it is unlikely there would be a copy on the shelf anyway (barring unusual circumstances where an item's eligibility changes due to a batch modification or something like that). -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug. _______________________________________________ Koha-bugs mailing list [email protected] https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
