https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=41410
--- Comment #3 from Danielle M. <[email protected]> --- (In reply to trevor.diamond from comment #2) > (In reply to Danielle M. from comment #1) > > It would be helpful if this preference could be enabled independent of > > having local holds priority enabled. Meaning, we want the local item to fill > > the local hold but not at the expense of the holds priority order. > > There shouldn't be muchm if any, interaction between this setting and > priority. The idea is not to skip patrons, but that if there is a copy on > the shelf, don't fill with a copy from elsewhere until the local staff have > a chance to actually pull the holds queue. > > Current "Bad" Workflow > 1) Patron Places hold for pickup at Branch A > 2) There is a copy available at Branch A > 3) Another eligible copy gets checked in at Branch B when staff clear the > book drop, Koha traps that item for the patron. > 4) Now the patron has to wait until that copy comes in from Branch B. > > Target Workflow > 1) Patron Places hold for pickup at Branch A > 2) There is a copy available at Branch A > 3) For 24 hours, only the item on the shelf at branch A will fill the hold. > 4) IF there are no copies "available" or the staff subsequently mark the > item missing (or any status that prevent hold fulfillment), then the request > will move on to a wider pool of items. > > The idea is to prevent unnecessary item transit. Generally "a book in the > hand is worth two on the shelf" is a great rule since it ensures that Koha > is filling patron requests with items that are already in staff hands and > the item definitely is useable/findable. However, the pickup location can > provide much faster service, they just need a chance to actually go to the > shelf and actually look for the item. This development is designed to give > them that chance. If the patron isn't next in line, then they won't be the > patron on the holds queue. Also, if there are multiple patrons waiting, then > it is unlikely there would be a copy on the shelf anyway (barring unusual > circumstances where an item's eligibility changes due to a batch > modification or something like that). That makes perfect sense and is a good idea. Another comment I wanted to pass on is, will this be a global setting or could different libraries have unique time frames? -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes. _______________________________________________ Koha-bugs mailing list [email protected] https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
