https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=41809
--- Comment #13 from Kristi Krueger <[email protected]> --- This change will disrupt libraries' reporting of how many holds they fill over time. The patron's hold is moved to the old_reserves table with found='W', giving the impression that the hold was cancelled without the patron ever receiving an item. But in fact this hold was fulfilled, just not with the waiting item. -- I know our library would want the hold marked fulfilled rather than cancelled. Being able to note how many holds we've filled helps demonstrate our commitment to customer service. I am also curious about, "giving the impression that the hold was cancelled without the patron ever receiving an item" -- is this how it would appear in a modification log if someone were looking up the patron's hold. Whether the hold shows as cancelled or fulfilled matters when interacting with patrons. Apologies if I misunderstood the details here. -- You are receiving this mail because: You are watching all bug changes. _______________________________________________ Koha-bugs mailing list -- [email protected] To unsubscribe send an email to [email protected] website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
