A most interesting response.  So being listed in the lib-web-cats directory is 
damaging to a library?  And being listed in Koha community's own wiki would not 
be?  It seems to me that libraries gain benefits from being more easily 
discovered on the Web.   In April 2011 alone, for example, there were 90,424 
times when someone clicked through from a lib-web-cats entry to a library's Web 
site or catalog. Altogether there were 2,090,393 page requests in Library 
Technology Guides in April.  

I also believe that the Koha community benefits from any resource that 
documents the ever increasing numbers of libraries adopting the system.  

It feels odd to be criticized for efforts that I believe provide benefits to 
the broader library community.  Including a disclaimer does not imply that the 
data are being used unethically.

-marshall

Marshall Breeding
Editor, Library Technology Guides
http://www.librarytechnology.org
[email protected]
http://twitter.com/mbreeding


  

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of MJ Ray
Sent: Wednesday, May 25, 2011 2:28 PM
To: [email protected]
Subject: Re: [Koha-devel] Social Engineering, was: How to gather better 
popularity data?

Breeding, Marshall wrote:
> I would be interested to understand more about what is meant by "... 
> potential for helping Social Engineering attacks".

Social engineering is the act of manipulating people into performing actions or 
divulging confidential information. While similar to a confidence trick or 
simple fraud, the term typically applies to trickery or deception for the 
purpose of information gathering, fraud or computer system access; in most 
cases the attacker never comes face-to-face with the victim...
http://en.wikipedia.org/wiki/Social_engineering_(security)

Attackers do currently phone people up and trying to convince them that they're 
an IT support provider.  It's on the increase - even the co-op has had a call, 
which I described on our blog recently in 
http://www.news.software.coop/kilman-it-services-social-engineering-phone-call-attack/1068/

These attacks are getting more sophisticated.  I think it's only a matter of 
time before the fraud call centres start trying to target customers of 
particular providers.

Library borrower records would be a treasure trove for identity thieves, so it 
disappoints me that many libraries are made easy to target.  Support providers 
get a bit of publicity by announcing their contracts, but what's in those 
announcements and listings for the libraries, besides having their backsides 
hung out in the breeze?

Why don't libwebcats and the LTG newswire try to discourage this bad behaviour 
by the private sector, instead of rewarding it?  Is it just that these attacks 
aren't very widely known among libraries yet?  Or is this why it says "Marshall 
Breeding or other individuals associated with Library Technology Guides are not 
response[sic] for any damages or losses associated with the use of the 
lib-web-cats database"?

This is part of why I feel an optinally-anonymous popcon-style system would be 
much more ethical than suggesting libwebcats.  Other than that, we get into 
things like libwebcats's anti-commercial/non-FOSS terms which we've discussed 
before.


(In the few cases where the co-op has a credit link on an OPAC, it's where we 
know each others' names and there isn't much staff turnover.)

Hope that explains,
--
MJ Ray (slef), member of www.software.coop, a for-more-than-profit co-op.
http://koha-community.org supporter, web and LMS developer, statistician.
In My Opinion Only: see http://mjr.towers.org.uk/email.html
Available for hire for Koha work http://www.software.coop/products/koha
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