One of the issues we have is actually a bug in Koha -- if we 'write-off' or waive the cost of the item ( fire, family hardship ...etc ), and later the item is returned, Koha credits the patron's account ... thus providing a possible means of income for the less scrupulous patron. :(
Thanks for your input! Chad On Tue, Nov 29, 2011 at 05:14:21PM -0800, James Ghiorzi wrote: > Hi Lori, > > I think he wanted to be able to associate the item with a patron, as far > as I know this is the only way of keeping the item with the patron without > resorting to using history or manual tracking methods. What we do is > check the item in, edit the item and mark it as missing (that way no > patron puts a hold on it or goes looking for it). Than we have our > shelving staff (or whoever is available) look for it, and if the item is > found than it is a simple check-in. If it is not found that's a whole > different can of worms :). > > Respectfully, > > James Ghiorzi > Library Assistant II > San Benito County Free Library > 470 Fifth St. > Hollister, CA 95023 > (831) 636-4107 > > -------------------------------------------------------------------------- > > From: [email protected] [[email protected]] On Behalf Of Lori Bowen Ayre > [[email protected]] > Sent: Tuesday, November 29, 2011 5:00 PM > To: James Ghiorzi > Cc: Automation; Koha Mailing List > Subject: Re: [Koha] How do you handle "Claimed Returns"? > James, > But what about if you choose to believe your patrons when they claim to > have returned an item? > Lori > > On Tue, Nov 29, 2011 at 4:31 PM, James Ghiorzi > <[1][email protected]> wrote: > > Dear Chad, > > You will have to make an authorized value under the LOST category. You > than find the barcode of the item, edit the status of the item to Claims > Returned. What this will do is mark the item as lost and charge patron > for the cost of the item. Depending on your max allowed fine settings > and cost of the item it may or may not block the account. > > I hope that helps, > > James Ghiorzi > Library Assistant II > San Benito County Free Library > 470 Fifth St. > Hollister, CA 95023 > [2](831) 636-4107 > ________________________________________ > From: [3][email protected] > [[4][email protected]] On Behalf Of Automation > [[5][email protected]] > Sent: Tuesday, November 29, 2011 4:14 PM > To: Koha Mailing List > Subject: [Koha] How do you handle "Claimed Returns"? > Hello folks ~ > > We are migrating from SirsiDynix Horizon and are wondering > how the concept of a "claimed return" is handled in Koha. > I am RTFM [ 3.6 ] and do not see a reference to this. > > The fines show a $0.00 dollar amount and a 'block' is > placed on the account in Horizon. > > How does your library handle a "claimed return" in Koha? > > Thank you! > > -- > Chad Roseburg > Automation Dept. > North Central Regional Library > _______________________________________________ > Koha mailing list [6]http://koha-community.org > [7][email protected] > [8]http://lists.katipo.co.nz/mailman/listinfo/koha > > References > > Visible links > 1. mailto:[email protected] > 2. file:///tmp/tel:%28831%29%20636-4107 > 3. mailto:[email protected] > 4. mailto:[email protected] > 5. mailto:[email protected] > 6. http://koha-community.org/ > 7. mailto:[email protected] > 8. http://lists.katipo.co.nz/mailman/listinfo/koha -- Chad Roseburg Automation Dept. North Central Regional Library
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