This will work in the meantime, thanks. Chad
On Wed, Nov 30, 2011 at 03:25:06PM -0800, James Ghiorzi wrote: > Maybe a work around would be instead of listing the item as lost on the > patron account, input it as a manual invoice (Fine) and use the > note/description fields you will have to put a value if you want to produce > some kind of notation on the "attention" section of the checkout screen. > Then in the actual item status mark it as lost, so won't display on the > catalog, folks can't put a hold on it, etc. Than if it magically appears > again than just checking it will remove the lost status, it will not credit > anybody. > > Respectfully, > > James Ghiorzi > Library Assistant II > San Benito County Free Library > 470 Fifth St. > Hollister, CA 95023 > (831) 636-4107 > > ________________________________________ > From: Automation [[email protected]] > Sent: Wednesday, November 30, 2011 2:49 PM > To: James Ghiorzi > Cc: Koha Mailing List > Subject: Re: [Koha] How do you handle "Claimed Returns"? > > One of the issues we have is actually a bug in Koha -- > > if we 'write-off' or waive the cost of the item ( fire, family hardship > ...etc ), > and later the item is returned, Koha credits the patron's account ... > thus providing a possible means of income for > the less scrupulous patron. :( > > Thanks for your input! > > Chad > > On Tue, Nov 29, 2011 at 05:14:21PM -0800, James Ghiorzi wrote: > > Hi Lori, > > > > I think he wanted to be able to associate the item with a patron, as far > > as I know this is the only way of keeping the item with the patron > > without > > resorting to using history or manual tracking methods. What we do is > > check the item in, edit the item and mark it as missing (that way no > > patron puts a hold on it or goes looking for it). Than we have our > > shelving staff (or whoever is available) look for it, and if the item is > > found than it is a simple check-in. If it is not found that's a whole > > different can of worms :). > > > > Respectfully, > > > > James Ghiorzi > > Library Assistant II > > San Benito County Free Library > > 470 Fifth St. > > Hollister, CA 95023 > > (831) 636-4107 > > > > > > -------------------------------------------------------------------------- > > > > From: [email protected] [[email protected]] On Behalf Of Lori Bowen > > Ayre > > [[email protected]] > > Sent: Tuesday, November 29, 2011 5:00 PM > > To: James Ghiorzi > > Cc: Automation; Koha Mailing List > > Subject: Re: [Koha] How do you handle "Claimed Returns"? > > James, > > But what about if you choose to believe your patrons when they claim to > > have returned an item? > > Lori > > > > On Tue, Nov 29, 2011 at 4:31 PM, James Ghiorzi > > <[1][email protected]> wrote: > > > > Dear Chad, > > > > You will have to make an authorized value under the LOST category. You > > than find the barcode of the item, edit the status of the item to > > Claims > > Returned. What this will do is mark the item as lost and charge patron > > for the cost of the item. Depending on your max allowed fine settings > > and cost of the item it may or may not block the account. > > > > I hope that helps, > > > > James Ghiorzi > > Library Assistant II > > San Benito County Free Library > > 470 Fifth St. > > Hollister, CA 95023 > > [2](831) 636-4107 > > ________________________________________ > > From: [3][email protected] > > [[4][email protected]] On Behalf Of Automation > > [[5][email protected]] > > Sent: Tuesday, November 29, 2011 4:14 PM > > To: Koha Mailing List > > Subject: [Koha] How do you handle "Claimed Returns"? > > Hello folks ~ > > > > We are migrating from SirsiDynix Horizon and are wondering > > how the concept of a "claimed return" is handled in Koha. > > I am RTFM [ 3.6 ] and do not see a reference to this. > > > > The fines show a $0.00 dollar amount and a 'block' is > > placed on the account in Horizon. > > > > How does your library handle a "claimed return" in Koha? > > > > Thank you! > > > > -- > > Chad Roseburg > > Automation Dept. > > North Central Regional Library > > _______________________________________________ > > Koha mailing list [6]http://koha-community.org > > [7][email protected] > > [8]http://lists.katipo.co.nz/mailman/listinfo/koha > > > > References > > > > Visible links > > 1. mailto:[email protected] > > 2. file:///tmp/tel:%28831%29%20636-4107 > > 3. mailto:[email protected] > > 4. mailto:[email protected] > > 5. mailto:[email protected] > > 6. http://koha-community.org/ > > 7. mailto:[email protected] > > 8. http://lists.katipo.co.nz/mailman/listinfo/koha > > -- > Chad Roseburg > Automation Dept. > North Central Regional Library -- Chad Roseburg Automation Dept. North Central Regional Library
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