Yes, the circulation alerts and the overdue notices work separately.
You've set your overdue notice triggers on the Tools page?
Bob
On 04/02/16 01:59, Jesse Lambertson wrote:
A follow up question on this issue of *OverDue Notices* not being sent:
Is there a fundamental difference in Koha between OverDue Notices and the
rest of the list of e-mail notifications?
Are they somehow a different thing in the system?
I ask because all the rest of my chosen communications ARE going out
unimpeded.
Thank you again,
Jesse
On Mon, Feb 1, 2016 at 2:51 PM, Nombre <d0...@yahoo.es> wrote:
El 01/02/16 a las 20:22, Jesse Lambertson escribió:
Thank you Craig.
Yes, there is a client running to send mail.
Our sysadmin set it up for me.
We are getting all the other notifications EXCEPT overdues.
Have you checked crontab files in /etc?, perhaps the line with overdue
execution is commented.
I think I have commented in my installation, I don't remember clearly.
REagards
This is why I was thinking it might be a trigger or hard due date issue.
Jesse
On Mon, Feb 1, 2016 at 2:19 PM, Craig Butosi <craig.but...@rcmusic.ca>
wrote:
Hi Jesse,
Of the top of my head, did you install a mail transfer agent like
Postfix
or Sendmail on your Debian machine? If not, the lack of an MTA might be
the
culprit.
C
Craig Butosi, MA, MLIS, B Mus (Hons.)
LIBRARY SERVICES MANAGER
THE ROYAL CONSERVATORY
TELUS Centre for Performance and Learning
273 Bloor Street West
Toronto, ON M5S 1W2
416.408.2824 x338
www.rcmusic.ca
-----Original Message-----
From: Koha [mailto:koha-boun...@lists.katipo.co.nz] On Behalf Of Jesse
Lambertson
Sent: February-01-16 2:15 PM
To: koha@lists.katipo.co.nz
Subject: [Koha] Setting DueDates and Sending OverDue Notices
Hello everyone,
We are working in a koha set up (3.20 on debian 7 - package install on
local server).
Our notifications are edited to send, most of them are going out etc.
But the system is sending NO Overdue notices for some reason,
Let me summarize what I have set up in case this is helpful to anyone.
In Administration > Circulation & Fine Rules, we have set the
circulation
polices, renewal permissions per patron types etc.
In Patron Category Admin, we have set Overdue notices to YES.
In that same Category, we have the set circulation unit in days (30)
which
seems like it SHOULD trigger overdue notices at the appointed time - it
is
not.
*Why might this be*?
Also, regarding the set up of Hard Due Dates: *Do these have to be set
to
trigger OverDue notices if the other circulation rules are set*?
https://wiki.koha-community.org/wiki/Hard_Due_Dates_Circ_Rule_RFC
I am not finding the language here as clear as I think it could be for
me.
We are currently sending notices for Advance Notice, Item Due and Holds
Available.
But OverDue notices are not going out.
I might have incorrectly set up the triggers defined here
http://translate.koha-community.org/manual/3.20/en/html-desktop/#noticetriggers
because I have delays set for advance notice and items due and one
Overdue
notice. But it SEEMS the advance notice would need a different delay
trigger than overdue because one is before the item is due and one is
after.
The Cronjob is running to check them, the messaging queue is being
checked
every 15 minutes according to the logs, but they are still not being
sent.
*What is it I am missing here*?
*Is this a trigger set-up issue, a hard due date issue or something
deeper*?
Thank you for any advice.
Jesse.
--
Jesse A Lambertson
Librarian
<http://www.sqcc.org/>عالم الانجازات ينحاز دوماً مع المتفائلين
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