Yes, the triggers are all set. Thank you for now.
I might be back with this issue if we can't work it out. Jesse On Wed, Feb 3, 2016 at 6:03 PM, Bob Birchall <[email protected]> wrote: > Yes, the circulation alerts and the overdue notices work separately. > > You've set your overdue notice triggers on the Tools page? > > Bob > > On 04/02/16 01:59, Jesse Lambertson wrote: > >> A follow up question on this issue of *OverDue Notices* not being sent: >> >> >> Is there a fundamental difference in Koha between OverDue Notices and the >> rest of the list of e-mail notifications? >> Are they somehow a different thing in the system? >> >> I ask because all the rest of my chosen communications ARE going out >> unimpeded. >> >> Thank you again, >> >> Jesse >> >> On Mon, Feb 1, 2016 at 2:51 PM, Nombre <[email protected]> wrote: >> >> El 01/02/16 a las 20:22, Jesse Lambertson escribió: >>> >>>> Thank you Craig. >>>> >>>> Yes, there is a client running to send mail. >>>> Our sysadmin set it up for me. >>>> >>>> We are getting all the other notifications EXCEPT overdues. >>>> >>> Have you checked crontab files in /etc?, perhaps the line with overdue >>> execution is commented. >>> >>> I think I have commented in my installation, I don't remember clearly. >>> >>> REagards >>> >>> >>> This is why I was thinking it might be a trigger or hard due date issue. >>>> >>>> Jesse >>>> >>>> On Mon, Feb 1, 2016 at 2:19 PM, Craig Butosi <[email protected]> >>>> wrote: >>>> >>>> Hi Jesse, >>>>> >>>>> Of the top of my head, did you install a mail transfer agent like >>>>> >>>> Postfix >>> >>>> or Sendmail on your Debian machine? If not, the lack of an MTA might be >>>>> >>>> the >>> >>>> culprit. >>>>> >>>>> >>>>> C >>>>> >>>>> Craig Butosi, MA, MLIS, B Mus (Hons.) >>>>> LIBRARY SERVICES MANAGER >>>>> THE ROYAL CONSERVATORY >>>>> TELUS Centre for Performance and Learning >>>>> 273 Bloor Street West >>>>> Toronto, ON M5S 1W2 >>>>> 416.408.2824 x338 >>>>> www.rcmusic.ca >>>>> >>>>> -----Original Message----- >>>>> From: Koha [mailto:[email protected]] On Behalf Of Jesse >>>>> Lambertson >>>>> Sent: February-01-16 2:15 PM >>>>> To: [email protected] >>>>> Subject: [Koha] Setting DueDates and Sending OverDue Notices >>>>> >>>>> Hello everyone, >>>>> >>>>> We are working in a koha set up (3.20 on debian 7 - package install on >>>>> local server). >>>>> >>>>> Our notifications are edited to send, most of them are going out etc. >>>>> >>>>> But the system is sending NO Overdue notices for some reason, >>>>> >>>>> Let me summarize what I have set up in case this is helpful to anyone. >>>>> >>>>> In Administration > Circulation & Fine Rules, we have set the >>>>> >>>> circulation >>> >>>> polices, renewal permissions per patron types etc. >>>>> >>>>> In Patron Category Admin, we have set Overdue notices to YES. >>>>> >>>>> In that same Category, we have the set circulation unit in days (30) >>>>> >>>> which >>> >>>> seems like it SHOULD trigger overdue notices at the appointed time - it >>>>> >>>> is >>> >>>> not. >>>>> >>>>> *Why might this be*? >>>>> >>>>> Also, regarding the set up of Hard Due Dates: *Do these have to be set >>>>> >>>> to >>> >>>> trigger OverDue notices if the other circulation rules are set*? >>>>> https://wiki.koha-community.org/wiki/Hard_Due_Dates_Circ_Rule_RFC >>>>> >>>>> I am not finding the language here as clear as I think it could be for >>>>> >>>> me. >>> >>>> We are currently sending notices for Advance Notice, Item Due and Holds >>>>> Available. >>>>> But OverDue notices are not going out. >>>>> I might have incorrectly set up the triggers defined here >>>>> >>>>> >>> http://translate.koha-community.org/manual/3.20/en/html-desktop/#noticetriggers >>> >>>> because I have delays set for advance notice and items due and one >>>>> >>>> Overdue >>> >>>> notice. But it SEEMS the advance notice would need a different delay >>>>> trigger than overdue because one is before the item is due and one is >>>>> >>>> after. >>> >>>> The Cronjob is running to check them, the messaging queue is being >>>>> >>>> checked >>> >>>> every 15 minutes according to the logs, but they are still not being >>>>> >>>> sent. >>> >>>> *What is it I am missing here*? >>>>> *Is this a trigger set-up issue, a hard due date issue or something >>>>> deeper*? >>>>> >>>>> Thank you for any advice. >>>>> >>>>> Jesse. >>>>> >>>>> -- >>>>> Jesse A Lambertson >>>>> Librarian >>>>> <http://www.sqcc.org/>عالم الانجازات ينحاز دوماً مع المتفائلين >>>>> _______________________________________________ >>>>> Koha mailing list http://koha-community.org [email protected] >>>>> https://lists.katipo.co.nz/mailman/listinfo/koha >>>>> >>>>> >>>>> Note: This email message and any attachments are intended only for the >>>>> >>>> use >>> >>>> of the individual to which it is addressed, and may contain information >>>>> that is privileged, confidential and exempt from disclosure under >>>>> applicable law. If the recipient of this email is not the intended >>>>> recipient (or the employee or agent responsible for delivering the >>>>> >>>> email to >>> >>>> the intended recipient), you are hereby notified that any review, >>>>> dissemination, distribution or copying or other use of this message is >>>>> strictly prohibited. If you have received this communication in error, >>>>> please notify the sender immediately by return email and delete this >>>>> message and attachments from your system, thank you. >>>>> >>>>> >>>> >>>> _______________________________________________ >>> Koha mailing list http://koha-community.org >>> [email protected] >>> https://lists.katipo.co.nz/mailman/listinfo/koha >>> >>> >> >> > -- > Bob Birchall > Director > Calyx Group Pty Limited > > Mob: 0414 796 988 > Email: [email protected] > Web: www.calyx.net.au > > This email and any attachments are proprietary and confidential and are > intended solely for the use of the individual to whom it is addressed. > If you have received this email in error, please let us know immediately > by reply email and delete it from your system. > You may not use, disseminate, distribute or copy this message nor disclose > its contents to anyone. > > Calyx Group Pty Limited – P.O. Box 6041 North Sydney NSW 2059 – ABN 25 083 > 195 804 > Participating in the Koha Open ILS project: > http://koha-community.org > > > _______________________________________________ > Koha mailing list http://koha-community.org > [email protected] > https://lists.katipo.co.nz/mailman/listinfo/koha > -- Jesse A Lambertson Librarian Sultan Qaboos Cultural Center <http://www.sqcc.org/> Ph: (202)-677-3967 Ext. 104 [email protected] عالم الانجازات ينحاز دوماً مع المتفائلين _______________________________________________ Koha mailing list http://koha-community.org [email protected] https://lists.katipo.co.nz/mailman/listinfo/koha
