I had a similar thought to Jonathan. When I've seen patrons not returning in the patron search, it is usually because of corrupt/malformed data in the database.
joy On Wed, Apr 12, 2017 at 8:43 AM, Jonathan Druart < jonathan.dru...@bugs.koha-community.org> wrote: > Anselm, > > You are using a non supported version of Koha, you should try and update it > to a more recent one. > What you describe can happen if the JSON returned by the server is > malformed. To check that, before launching a patron search, open the > browser's console (firebug or dev tool) and copy/paste the server's answer > into a JSON validator tool. > You will then see if some of your patron's data break the JSON structure. > > Regards, > Jonathan > > On Wed, 12 Apr 2017 at 08:14 Anselm Olweny <aolw...@gmail.com> wrote: > > > Dear Michael and colleagues, > > > > I have even modified the patrons system preference to list 5 entries per > > page. Still the problem persists. I even installed koha version 3.22, and > > still same problem exists. > > > > Anybody else, please help in trying to understand what may be the issue > > > > Thanks > > > > Anselm O > > > > > > > > On Fri, Apr 7, 2017 at 7:02 PM, Michael Kuhn <m...@adminkuhn.ch> wrote: > > > > > Hi Anselm > > > > > > Thanks for your guidance. However, I have checked and the patrons are > in > > >> the database. Doing CTRL + F5 and $ sudo service koha-common restart > has > > >> not resolved the issue. > > >> > > >> However, I have now discovered that the problem happens when the > number > > >> of search items returned is more that 20 items. When the search > results > > >> is less that 20 items,items are displayed as expected. > > >> > > >> Could you kindly advise on what else I may look at to resolve this > > issue. > > >> > > > > > > Rut risking to sound funny I just ask: When you just search patrons and > > > you get the list... Maybe you haven't seen that small button at the top > > > saying "Show 20 entries"... the number of entries can be changed to 10 > 20 > > > 50 100 or All. > > > > > > Otherwise I have no idea at the moment... > > > > > > Best wishes: MIchael > > > > > > -- > > > Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. > Fachausweis > > > Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz > > > T 0041 (0)61 261 55 61 <+41%2061%20261%2055%2061> · E m...@adminkuhn.ch > > · W www.adminkuhn.ch > > > > > _______________________________________________ > > Koha mailing list http://koha-community.org > > Koha@lists.katipo.co.nz > > https://lists.katipo.co.nz/mailman/listinfo/koha > > > _______________________________________________ > Koha mailing list http://koha-community.org > Koha@lists.katipo.co.nz > https://lists.katipo.co.nz/mailman/listinfo/koha > -- Joy Nelson Director of Migrations ByWater Solutions <http://bywatersolutions.com> Support and Consulting for Open Source Software Office: Fort Worth, TX Phone/Fax (888)900-8944 What is Koha? <http://bywatersolutions.com/what-is-koha/> _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha