Thanks Jonathan and Joy. Let me do what you suggest and will update you. But you must be right I am upgrading koha from 3.01 to latest. Something may have gone wrong with database. Your cue is really helpful
Thanks. Anselm On Wednesday, April 12, 2017, Joy Nelson <j...@bywatersolutions.com> wrote: > I had a similar thought to Jonathan. When I've seen patrons not returning > in the patron search, it is usually because of corrupt/malformed data in > the database. > > joy > > > On Wed, Apr 12, 2017 at 8:43 AM, Jonathan Druart < > jonathan.dru...@bugs.koha-community.org> wrote: > >> Anselm, >> >> You are using a non supported version of Koha, you should try and update it >> to a more recent one. >> What you describe can happen if the JSON returned by the server is >> malformed. To check that, before launching a patron search, open the >> browser's console (firebug or dev tool) and copy/paste the server's answer >> into a JSON validator tool. >> You will then see if some of your patron's data break the JSON structure. >> >> Regards, >> Jonathan >> >> On Wed, 12 Apr 2017 at 08:14 Anselm Olweny <aolw...@gmail.com> wrote: >> >> > Dear Michael and colleagues, >> > >> > I have even modified the patrons system preference to list 5 entries per >> > page. Still the problem persists. I even installed koha version 3.22, and >> > still same problem exists. >> > >> > Anybody else, please help in trying to understand what may be the issue >> > >> > Thanks >> > >> > Anselm O >> > >> > >> > >> > On Fri, Apr 7, 2017 at 7:02 PM, Michael Kuhn <m...@adminkuhn.ch> wrote: >> > >> > > Hi Anselm >> > > >> > > Thanks for your guidance. However, I have checked and the patrons are >> in >> > >> the database. Doing CTRL + F5 and $ sudo service koha-common restart >> has >> > >> not resolved the issue. >> > >> >> > >> However, I have now discovered that the problem happens when the >> number >> > >> of search items returned is more that 20 items. When the search >> results >> > >> is less that 20 items,items are displayed as expected. >> > >> >> > >> Could you kindly advise on what else I may look at to resolve this >> > issue. >> > >> >> > > >> > > Rut risking to sound funny I just ask: When you just search patrons and >> > > you get the list... Maybe you haven't seen that small button at the top >> > > saying "Show 20 entries"... the number of entries can be changed to 10 >> 20 >> > > 50 100 or All. >> > > >> > > Otherwise I have no idea at the moment... >> > > >> > > Best wishes: MIchael >> > > >> > > -- >> > > Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. >> Fachausweis >> > > Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz >> > > T 0041 (0)61 261 55 61 <+41%2061%20261%2055%2061> · E m...@adminkuhn.ch >> > · W www.adminkuhn.ch >> > > >> > _______________________________________________ >> > Koha mailing list http://koha-community.org >> > Koha@lists.katipo.co.nz >> > https://lists.katipo.co.nz/mailman/listinfo/koha >> > >> _______________________________________________ >> Koha mailing list http://koha-community.org >> Koha@lists.katipo.co.nz >> https://lists.katipo.co.nz/mailman/listinfo/koha >> > > > > -- > Joy Nelson > Director of Migrations > > ByWater Solutions <http://bywatersolutions.com> > Support and Consulting for Open Source Software > Office: Fort Worth, TX > Phone/Fax (888)900-8944 > What is Koha? <http://bywatersolutions.com/what-is-koha/> > _______________________________________________ > Koha mailing list http://koha-community.org > Koha@lists.katipo.co.nz > https://lists.katipo.co.nz/mailman/listinfo/koha > _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha