Another thing to look at is the marc record -- duplicate 999 tags can mess up holds. We've seen it happen; we're not really sure how. If this is the case, the only remedy is to delete the bib and re-catalog it.
On Wed, Apr 19, 2017 at 1:27 AM, Katrin <[email protected]> wrote: > Hi Daniel, > > this sounds all quite good, 2 other things you can try: > > - Make sure the system preference maxreserves is set to a positive value > > - Enter a circulation condition for All libraries - All patron categories > - All item types, where holds are allowed > > Hope this helps, > > Katrin > > > > On 19.04.2017 03:21, Daniel Owens wrote: > >> >> On 4/17/17 7:09 PM, Owen Leonard wrote: >> >>> Our librarian discovered that our patrons are not allowed to place holds >>>> on >>>> items, even though the feature is enabled. >>>> >>> Is this true of ALL items? >>> >>> Do you have "On shelf holds allowed" enabled for the item types in >>> question? This setting might be in system preferences or in >>> Circulation and Fine Rules depending on your Koha version. >>> >>> -- Owen >>> >>> I am still having this problem. Just in case it matter, we are using >> Koha 3.22 .04.000. >> >> For my patron type (teacher), I have the following settings: >> >> Circulation rules: >> Holds allowed (count) = 5 >> On shelf holds allowed = Yes >> Item level holds = Allow >> >> Default checkout, hold and return policy >> Hold policy = From any library >> >> Default holds policy by item type >> Books: Hold policy = From any library >> >> From the staff interface, when I try to place the hold, a dialog opens >> with the following: >> >> None of these items can normally be put on hold for this patron. >> Place hold? >> >> And of course in the OPAC holds are not permitted. >> >> Does anyone have any idea how to solve this? >> >> Daniel >> >> _______________________________________________ >> Koha mailing list http://koha-community.org >> [email protected] >> https://lists.katipo.co.nz/mailman/listinfo/koha >> > > _______________________________________________ > Koha mailing list http://koha-community.org > [email protected] > https://lists.katipo.co.nz/mailman/listinfo/koha > _______________________________________________ Koha mailing list http://koha-community.org [email protected] https://lists.katipo.co.nz/mailman/listinfo/koha
