Hey King Fred, I have tried afew things like rebooting the server and restarting apache which have not worked.
I can ping the server and log in directly and access other sites. I'll try the ncdu. I wonder if its space issues with my 1TB internal storage showing its 35GB full. Any other pointers towards a solution will be most appreciated. Regards James On Thu, Oct 15, 2020, 17:38 King, Fred <[email protected]> wrote: > You've probably tried all this and I'm explaining the obvious and this is > all based on Ubuntu, but...: > > Can you ping the server? (command is "ping" plus the ip address or domain > name. Hit CTRL-C to stop) . No response means the server can't be reached. > Reboot the server. That works more often than one might think. > Can you log into the server directly? > Has the server filled up with logs and other files? If you can get to the > server's command line, try going to the root directory and typing "ncdu". > (You may have to install it with "sudo apt install ncdu" which won't work > if there's no space left at all.) NCDU tells you the space used in each > directory. It's not always accurate, but it's a start. > > Clearly I suspect the server, but can you connect to sites other than your > Koha instance with your computer? Maybe a mouse chewed through your network > cable. I hear they're yummy! > > Good luck! > > Fred King, MSLS, AHIP > Medical Librarian, MedStar Washington Hospital Center > [email protected] > 202-877-6670 > ORCID 0000-0001-5266-0279 > MedStar Authors Catalog: http://medstarauthors.org > > Suddenly virologists are cool. This is a bad sign. > --Paul Offit > > -----Original Message----- > From: Koha <[email protected]> On Behalf Of muiru james > Sent: Thursday, October 15, 2020 6:46 AM > To: koha <[email protected]> > Subject: [EXTERNAL] [Koha] [koha] Koha and opac not loading > > ** ATTENTION: This email originated from outside the MedStar Health > network. ** DO NOT CLICK links or attachments unless you recognize the > sender and know the content is safe. > > Hello team, > > My koha instance and opac are not loading. The page tries loading for > awhile then shows unable to connect message. > > What could be wrong? > > The server has been on but we have been closed since March so nothing has > been tampered with. We intend to resume operations come monday so this is > very critical > > Please assist > > Warm regards > James > _______________________________________________ > > Koha mailing list > https://urldefense.proofpoint.com/v2/url?u=http-3A__koha-2Dcommunity.org&d=DwIGaQ&c=RvBXVp2Kc-itN3g6r3sN0QK_zL4whPpndVxj8-bJ04M&r=vKh6XwOmjyC51IkP1OfsdjQZoWT2vpi6VZl8El8EPRI&m=aAb8fYlcPuUaugYCRkWvG6hIOzgAVRijy62HPmRK7Pk&s=AdPanDAlbq9CKEI7wiXYXfTj1S_xPzh3j0wVJf3zBAY&e= > [email protected] > Unsubscribe: > https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.katipo.co.nz_mailman_listinfo_koha&d=DwIGaQ&c=RvBXVp2Kc-itN3g6r3sN0QK_zL4whPpndVxj8-bJ04M&r=vKh6XwOmjyC51IkP1OfsdjQZoWT2vpi6VZl8El8EPRI&m=aAb8fYlcPuUaugYCRkWvG6hIOzgAVRijy62HPmRK7Pk&s=kF0-ZfCtT0trNnFL_CX12x19DG0D3aDeQQ361mrEmWU&e= > > ---------------------------------------------------------------------- > MedStar Health is a not-for-profit, integrated healthcare delivery system, > the largest in Maryland and the Washington, D.C., region. Nationally > recognized for clinical quality in heart, orthopedics, cancer and GI. > > IMPORTANT: This e-mail (including any attachments) may contain information > that is private, confidential, or protected by attorney-client or other > privilege. If you received this e-mail in error, please delete it from your > system without copying it and notify sender by reply e-mail, so that our > records can be corrected... Thank you. > > Help conserve valuable resources - only print this email if necessary. > > > _______________________________________________ Koha mailing list http://koha-community.org [email protected] Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
