Hi Alvaro. Thank you for your help, the user was not expired. I have just got the idea from Patricia Dowling. Thank you Isabel Pineda
De: Alvaro Cornejo [mailto:[email protected]] Enviado el: viernes, 11 de diciembre de 2020 08:27 a.m. Para: Isabel Pineda <[email protected]> CC: [email protected] Asunto: Re: [Koha] some staff users cannot access the OPAC Hi Isabel Have you checked the expiration date? Regards Alvaro |----------------------------------------------------------------------------------------| [https://drive.google.com/uc?id=1lpgSKUunPpKrvmS1rja7umnEgiqBa_vD&export=download] Stay safe / Cuídate/ Reste sécurisé 7 Switch off as you go / Apaga lo que no usas / Débranchez au fur et à mesure. q Recycle always / Recicla siempre / Recyclez toujours P Print only if absolutely necessary / Imprime solo si es necesario / Imprimez seulement si nécessaire Le ven. 11 déc. 2020 à 09:18, Isabel Pineda <[email protected]<mailto:[email protected]>> a écrit : Hi. We have got a strange problem with some of our staff users: They can access the intranet but for some reason they cannot access the OPAC. I have already tried several things - changing the password in the administration form, changing the password through the "Forgot password" process in the OPAC for example - but they still cannot log in the OPAC. Does anybody have an idea why that might be? If there is nothing that can be done, I will delete and recreate these users and hope that it works this time. I am just curious about the reason, because for most staff users it is working without a problem. Thank you very much Isabel Pineda _______________________________________________ Koha mailing list http://koha-community.org [email protected]<mailto:[email protected]> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha _______________________________________________ Koha mailing list http://koha-community.org [email protected] Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
