Hi Isabel, I had this problem recently and it turned out that the staff member in question also had access to the self-check modules. I switched this off in her permissions and that fixed the problem.
I hope this helps Patricia Dowling Research Librarian (Systems) Library & Research Service Houses of the Oireachtas Kildare Street Dublin 2. Tel: +353 (01) 6184311 Email: [email protected] -----Original Message----- From: Koha <[email protected]> On Behalf Of Isabel Pineda Sent: Friday 11 December 2020 14:18 To: [email protected] Subject: [Koha] some staff users cannot access the OPAC Hi. We have got a strange problem with some of our staff users: They can access the intranet but for some reason they cannot access the OPAC. I have already tried several things - changing the password in the administration form, changing the password through the "Forgot password" process in the OPAC for example - but they still cannot log in the OPAC. Does anybody have an idea why that might be? If there is nothing that can be done, I will delete and recreate these users and hope that it works this time. I am just curious about the reason, because for most staff users it is working without a problem. Thank you very much Isabel Pineda _______________________________________________ Koha mailing list http://koha-community.org [email protected] Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha ________________________________ Oireachtas email policy and disclaimer. http://www.oireachtas.ie/parliament/about/oireachtasemailpolicyanddisclaimer/ Beartas ríomhphoist an Oireachtais agus séanadh. http://www.oireachtas.ie/parliament/ga/eolas/beartasriomhphoistanoireachtaisagusseanadh/ _______________________________________________ Koha mailing list http://koha-community.org [email protected] Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
