Hi

> I see so I guess the administrators need to look into this matter.
> Should we report about this in the Bugzilla?

I suggest first to find out yourself what's the problem, but if it persists - yes, I guess you should report this in Bugzilla.

BTW please always answer to the list so other people can read the discussion too and maybe add more information.

Best wishes: Michael
--
Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
T 0041 (0)61 261 55 61 · E m...@adminkuhn.ch · W www.adminkuhn.ch



Am 22.06.21 um 18:23 schrieb Himanshu Aggarwal:
I see so I guess the administrators need to look into this matter. Should we report about this in the Bugzilla?

On Tue, Jun 22, 2021 at 9:44 PM Michael Kuhn <m...@adminkuhn.ch <mailto:m...@adminkuhn.ch>> wrote:

    Hi Himanshu

      > image.png
      > This is the error i am getting when I click on import Patrons
    module.
      > Koha version is 21.05. this is the reason I asked.

    Error 500 is a very unspecific HTTP message that can have many
    different
    reasons. You will have to search for the reason in the log files.

    However, this error has nothing to do with the (meanwhile solved)
    problem described in my posting "[Koha] Reoccurring DBMS auto increment
    issue".

    Just for your information: I just checked in my own demo installation (
    http://koha.adminkuhn.ch:8080 <http://koha.adminkuhn.ch:8080> )
    which uses Koha 21.05 - it also gives me
    Error 500 when clicking Koha menu "Tools > Import patrons". In my case
    log file "plack-error.log" shows the following:

    Could not compile
    /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl
    <http://import_borrowers.pl>: Can't locate
    Data/Printer.pm in @INC (you may need to install the Data::Printer
    module) (@INC contains: /usr/share/koha/lib /usr/share/koha/installer
    /usr/share/koha/lib/installer /etc/perl
    /usr/local/lib/x86_64-linux-gnu/perl/5.24.1
    /usr/local/share/perl/5.24.1
    /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5
    /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24
    /usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base
    /var/lib/koha/sandkasten/plugins) at
    /usr/share/koha/lib/Koha/Patrons/Import.pm line 352.
    BEGIN failed--compilation aborted at
    /usr/share/koha/lib/Koha/Patrons/Import.pm line 352.
    Compilation failed in require at
    /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl
    <http://import_borrowers.pl> line 50.
    BEGIN failed--compilation aborted at
    /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl
    <http://import_borrowers.pl> line 50.

    Maybe this is just a new bug you found.

    Best wishes: Michael
-- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
    Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
    T 0041 (0)61 261 55 61 · E m...@adminkuhn.ch
    <mailto:m...@adminkuhn.ch> · W www.adminkuhn.ch <http://www.adminkuhn.ch>



    -------- Weitergeleitete Nachricht --------
    Betreff: Re: [Koha] Reoccurring DBMS auto increment issue
    Datum: Tue, 22 Jun 2021 17:25:33 +0200
    Von: Michael Kuhn <m...@adminkuhn.ch <mailto:m...@adminkuhn.ch>>
    Antwort an: Michael Kuhn <m...@adminkuhn.ch <mailto:m...@adminkuhn.ch>>
    Organisation: Admin Kuhn GmbH
    An: Himanshu Aggarwal <rtr.himan...@gmail.com
    <mailto:rtr.himan...@gmail.com>>

    Hi

      > image.png
      > This is what I see

    OK, but these are not error messages - this is just a directory listing
    with the names of some files on the right side.

    What are you asking exactly?

    To look into one of these log files you could use for example:

    # more intranet-error.log

    or

    # tail intranet-error.log

    or any other bash command that makes sense. But you should definitely
    have basic Linux knowledge if you are ranging the file system.

    Best wishes: Michael
-- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
    Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
    T 0041 (0)61 261 55 61 · E m...@adminkuhn.ch
    <mailto:m...@adminkuhn.ch> · W www.adminkuhn.ch <http://www.adminkuhn.ch>



    -------- Weitergeleitete Nachricht --------
    Betreff: Re: [Koha] Reoccurring DBMS auto increment issue
    Datum: Tue, 22 Jun 2021 17:02:29 +0200
    Von: Michael Kuhn <m...@adminkuhn.ch <mailto:m...@adminkuhn.ch>>
    Antwort an: Michael Kuhn <m...@adminkuhn.ch <mailto:m...@adminkuhn.ch>>
    Organisation: Admin Kuhn GmbH
    An: Himanshu Aggarwal <rtr.himan...@gmail.com
    <mailto:rtr.himan...@gmail.com>>

    Hi Himanshu

      > Yes it helped me to understand the errors I am getting but how to
      > resolve it?

    I don't know of any errors that you are getting.

    Best wishes: Michael Kuhn
-- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
    Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
    T 0041 (0)61 261 55 61 · E m...@adminkuhn.ch
    <mailto:m...@adminkuhn.ch> · W www.adminkuhn.ch <http://www.adminkuhn.ch>





--
Assistant Librarian,
Confucius Institute Scholar 13-14,
R.D. National College,
Bandra (W.)
_______________________________________________

Koha mailing list  http://koha-community.org
Koha@lists.katipo.co.nz
Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha

Reply via email to