hi Michael , this does seem to be a bug in 21.05 (at least)
the following command should fix the problem, if the libdata-printer-perl package is not installed $ sudo apt install libdata-printer-perl On 23/06/21 4:14 am, Michael Kuhn wrote:
Hi Himanshu > image.png > This is the error i am getting when I click on import Patrons module. > Koha version is 21.05. this is the reason I asked. Error 500 is a very unspecific HTTP message that can have many different reasons. You will have to search for the reason in the log files. However, this error has nothing to do with the (meanwhile solved) problem described in my posting "[Koha] Reoccurring DBMS auto increment issue". Just for your information: I just checked in my own demo installation ( http://koha.adminkuhn.ch:8080 ) which uses Koha 21.05 - it also gives me Error 500 when clicking Koha menu "Tools > Import patrons". In my case log file "plack-error.log" shows the following: Could not compile /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl: Can't locate Data/Printer.pm in @INC (you may need to install the Data::Printer module) (@INC contains: /usr/share/koha/lib /usr/share/koha/installer /usr/share/koha/lib/installer /etc/perl /usr/local/lib/x86_64-linux-gnu/perl/5.24.1 /usr/local/share/perl/5.24.1 /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 /usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base /var/lib/koha/sandkasten/plugins) at /usr/share/koha/lib/Koha/Patrons/Import.pm line 352. BEGIN failed--compilation aborted at /usr/share/koha/lib/Koha/Patrons/Import.pm line 352. Compilation failed in require at /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl line 50. BEGIN failed--compilation aborted at /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl line 50. Maybe this is just a new bug you found. Best wishes: Michael
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