Hi Martin,

I believe that should have worked especially after your reboot. I would
add the key back, as you should not leave it with the placeholder string.

Maybe someone else has an idea?

Katrin


On 10.11.23 20:11, Martin Morris wrote:
Hello Katrin,



Thanks for your help.  I edited koha-conf.xml in 
/etc/koha/sites/<instance>/koha-conf.xml, so I think that’s the right place?



I’m also using 2FA in case that helps.



Martin



- - - - - -



Hi Martin,



in which file did you replace it?



You were on the right track there, but make sure to add the entry to the

koha-conf.xml file used by your koha instances/sites. You might have

changed the template instead of the used file.



Hope this helps,



Katrin



On 10.11.23 16:02, Martin Morris wrote:

Hello all,
I’m having trouble logging into our staff interface this morning.  Here’s 
what’s happening:
    *   I’m running koha 23.05.04
    *   I get an Error 500 page after putting in my credentials
    *   The only error message I can see in any log file is in plack-error.log
       *   Exception 'Koha::Exceptions::MissingParameter' thrown 'No 
encryption_key in koha-conf.xml. Please generate a key. We recommend one of at 
least 32 bytes. (You might use 'pwgen 32' to do so.)'
    *   I currently have the following line in my koha-conf.xml file, as the last 
entry before </config>
       *   <!-- Added 1 Nov 2022 from warning in About page
-->
<encryption_key>__ENCRYPTION_KEY__</encryption_key>
<!-- Added 1 Nov 2022 from warning in About page
-->
    *   I’ve tried generating a password with ‘pwd 32’, copying the first entry 
and replacing __ENCRYPTION_KEY__ with that entry, and have rebooted, but it 
didn’t make any difference so I reverted.
Is this a bug?  A known issue?
Thanks in advance!
Martin
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