I added a bug report for it in case anyone else would find such an option useful too: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=43149
----------------------------------------------------------- Cindy Murdock Ames Network Administrator Meadville Public Library | CCFLS https://meadvillelibrary.org | https://ccfls.org Please report tech support issues in Mantis: https://mantis.ccfls.org On Tue, Jul 21, 2026 at 12:59 PM Cindy Murdock Ames <[email protected]> wrote: > Thanks for the responses. When our libraries went fine free, we decided > to set up auto-renewals, so things get renewed the max number of times, and > then at 5 days overdue after that they are marked with a lost status of > Long Overdue and they're charged the replacement fee, and we keep the item > checked out on their card but their account usage is restricted as a result > of the replacement fee. Then at 90 days, they are checked in and their > lost status is set to "Lost but Never Paid" so we know that patron hasn't > paid for the item yet. It's more convoluted than I would like, but that's > what our libraries decided on as a way to make people accountable for what > they've borrowed without actually charging fines. If they bring the item > back the replacement charges are forgiven unless it's been so long that a > replacement has already been purchased. So we wanted to send that third > notice at 30 days in the hopes of getting these things back. > > Cindy > > > ----------------------------------------------------------- > Cindy Murdock Ames > Network Administrator > Meadville Public Library | CCFLS > https://meadvillelibrary.org | https://ccfls.org > > Please report tech support issues in Mantis: https://mantis.ccfls.org > > > On Wed, Jul 15, 2026 at 5:21 PM Caroline Cyr La Rose via Koha < > [email protected]> wrote: > >> Hi Cindy, >> >> To me, if an item is lost, it's no longer overdue. It's lost. >> >> How about this : a patron comes in, declares they lost the item but >> can't pay for it right away (very honest of this hypothetical patron, I >> know). The item is not overdue yet. So the staff declares it lost. It >> stays in the patron's account. I wouldn't want that patron to receive >> overdue notices for this item. I would want them to receive overdue >> notices for their actual overdue items that they can return. >> >> I always set up my clients' installations so that the long overdue comes >> right after the last overdue notice. It seems logical to me, you send >> notices and send notices and after the last one, the patron is charged >> for the item they won't return. >> >> Is there a reason you declare the items long overdue after only five >> days, but still send notices after 30 days? >> >> Regards, >> >> Caroline >> >> On 2026-07-15 16:42, Cindy Murdock Ames via Koha wrote: >> > Hi list, >> > >> > To be clear, I know why it doesn't (overdue_notices.pl seems to limit >> its >> > query for overdue items to those with items.itemlost = 0 in line >> 512). My >> > question is what is the reason for that restriction? >> > >> > I realized recently that our third ODUE notice wasn't going out, and I >> > think it's because we mark things with a Long Overdue lost status at 5 >> > days. When the third notice is triggered at 30 days it's not sent >> because >> > those items have a lost status. Is there are good reason for this >> limit? >> > Would it be worthwhile for others to be able to send notices for things >> > with a lost status? Should I open a bugzilla ticket? >> > >> > Cheers, >> > Cindy >> > >> > ----------------------------------------------------------- >> > Cindy Murdock Ames >> > Network Administrator >> > Meadville Public Library | CCFLS >> > https://meadvillelibrary.org | https://ccfls.org >> > _______________________________________________ >> > >> > Koha mailing list -- [email protected] http://koha-community.org >> > To unsubscribe send an email to [email protected] >> > Unsubscribe: >> >> Caroline Cyr-La-Rose, M.L.I.S. (she/her) >> Librarian | Product Manager >> >> 1-833-INLIBRO (465-4276), ext. 221 >> [email protected] >> https://www.inLibro.com >> >> _______________________________________________ >> >> Koha mailing list -- [email protected] http://koha-community.org >> To unsubscribe send an email to [email protected] >> Unsubscribe: >> > _______________________________________________ Koha mailing list -- [email protected] http://koha-community.org To unsubscribe send an email to [email protected] Unsubscribe:
