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Stewart Stremler wrote:
> The problem with charging for support -- seeing support as a profit
> center -- is that the forces on the software push it towards NEEDING
> support.  Making the software more stable, more reliable, more
> consistent ... runs counter to the bottom line.

This is why I like FOSS. There are other forces pushing the software
towards quality and needing less support while still allowing me to get
whatever support I need from a variety of vendors so there is incentive
there also to provide quality support.

- --
Tracy R Reed
http://ultraviolet.org
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