On Aug 22, 2005, at 1:10 PM, Andrew Lentvorski wrote:
I personally don't find bugzilla that annoying. It's more annoying that I have almost 2 dozen bugs filed with projects that have remained open for *years*. The problem is that if I file a bug report and don't provide the patch, it's probably a hard bug to fix.
In a total <aol>Me Too!</aol> moment, I'd just like to say that bugzilla in and of itself is not a problematic system. It is definitely in how the tool is used by those who purport to use it that the quality of the system is seen.
Back at Cast & Crew, bugzilla was used exclusively for bug/feature/ issue tracking in one of the software projects, and was proven quite good in helping the team get stuff done.
Insofar as FLOSS projects (wouldn't our dentists be proud?), I think too many project developers fall into the trap of "anyone who submits a bug report will submit a patch, or they're not worth my time." Part of this is that yes, for many of the developers on many of the projects, it's a spare-time undertaking. The other part is, I believe, a sense of elitism. "What, you're not smart enough to fix the problem? Then don't bother reporting it."
Gregory -- Gregory K. Ruiz-Ade <[EMAIL PROTECTED]> OpenPGP Key ID: EAF4844B keyserver: pgpkeys.mit.edu
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