Perhaps there is a sufficient sample of San Diego RoadRunner users on
this mailing list so that I can determine whether my problem is
system-wide or just local to my own equipment.
Symptoms are that the "cable modem" connection with RoadRunner will
drop out for a short period of time (typically 30 to 60 seconds) and
then resume normal operation. During this time I notice no abnormal
behavior of the blinking lights on the cable box. RR field techs have
told me in the past that the cable box remains in continuous
communication with my local router, and that is why the lights flash
even if the service is down.
My best diagnostic tool is a running Azureus bit-torrent client, with
its graphic display of transfer rate vs. time. Otherwise, I notice
that something like net.news reading or email reading or other
keyboard-interactive pursuits just stop working for a while.
Sometimes, the RoadRunner operation does not resume by itself. I can
usually fix this by rebooting the cable modem. But if I am not there
to do this, the connection will be down for hours until it is
restarted by me the next day.
Hardware details, just in case: Motorola SB5100 SurfBoard, Linksys
BEFW11S4 router.
It is rather frustrating to call RR customer support, since they
believe that the customer is always wrong, and their system could not
possibly be the cause of the problem.
carl
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carl lowenstein marine physical lab u.c. san diego
[EMAIL PROTECTED]
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[email protected]
http://www.kernel-panic.org/cgi-bin/mailman/listinfo/kplug-list
