On Mar 2, 2006, at 20:40 , Rick Funderburg wrote:

Hi All,

I just ordered Cox cable internet, and I am having difficulty connecting. I purchased my own Linksys WCG-200 wireless cable router and it is able to find the cable connection. I am able to connect to the router. When I try to hit a web page, it redirects me to a Cox page saying that "we are unable to complete your online self registration at this time.". Is this normal? Do I have to use PPPoE? Does Cox require you to do anything special?



Okay. The problem is that my modem was not registered. I had to talk to the automated support for seemingly 20 minutes before the guy took the number and registered it in a minute or two (and then proceed to try to upsell the higher speed service). Add to that the fact that the connection kit came with no instructions, and it is highly frustrating.

-- Rick


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