Todd Walton wrote:
I interviewed for a help desk position yesterday, very basic. Part of
the interview was taking two computerized knowledge tests: Windows XP
Technical Skills and PC Hardware.
This is call-in helpdesk? Or "in the office" helpdesk?
For number 1 I said four. That was wrong, and they didn't tell me
what the right answer was.
2 interfaces, 4 drives.
Though it's a somewhat ambigious question, I think.
4 could just as easily be right, depending on how you read it.
For number 2 I had no f-ing clue, and should I on a hardware exam?
IRQ 4. Easy to remember because Com1 + Com3 = 4.
Com2 and 4 are IRQ 3. I don't have an easy mnemonic for that other than
"It's not what Com1 and Com3 are on." heh.
Number 3 I have a pretty good idea, but I guessed wrong. COMMAND.COM,
IO.SYS and... ?
MSDOS.SYS. Not really a hardware question, though.
Number 4, I chose "replace the card". In my former life as an
electronics tech, we'd *never* start with swapping, but the other
three choices made less sense. I was wrong. If that was wrong, then
"ping the computer" would be the next step. I guess that makes sense.
You want to collect data and verify your symptoms yourself, right?
I'd probably ping something first. But that's not hardware, so...jiggle
the cable?
-ajb
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