At 12:50 PM 2/20/2007, you wrote:
On Mon, Feb 19, 2007 at 06:28:05PM -0800, kelsey hudson wrote:
> Manufacturers I'd stay away from:
>    Dell (even the high-end ones) - they crap out under high load and
> are really OEMed Netgears

Do you have any links about this?  My current employer is a big-time
Dell shop, and we have Dell switches all over.  A lot are on my list to
replace, because they're 100Mb and/or unmanged.  I haven't seen the
price we pay for them yet... we're a Premier customer and get something
like 35% off website prices (and we get to talk to US tech support :-)
), but it's a *lot* less than Cisco stuff.  I'm specing stuff for a new
data center, and if I can make a case to go with Ciscos instead...

John,
I too would like to see something real on that. I decided to spend some time looking around for people complaining about the switches myself. I spent over an hour searching. I really haven't found anything that indicates this. I searched the Dell forums and Googled the heck out of it. As you know, when it comes right down to it, I am spending *my* money on this stuff, not some big fat corporations, or a customers... mine. It's my company. I was reluctant to buy anything but Cisco at first for fear of buying something that has problems, or affects service to my customers. So far, no problems. Not even little ones. I'll be setting up some more fancy configurations soon, but so far, nothing strange at all. Oh, I did have to call Dell support once. The routine to get it from the plastic baggy to being able to ssh in to it wasn't perfectly clear, and I wanted to test out support. So, I called them. The first person I spoke to was able to walk me through generating the keys and the SSL certificate for the web interface over https. With the price, I can (and do) buy spares for the models I need. Even if one is or is not a Dell Premier customer/partner (we are now), it's cheaper than buying the super support plans from any vendor (Cisco especially) when you have a number of the same models. I can swap out the bad unit faster than the 4hr on-site support can get out, then wait for next day parts delivery to replace the swapped-out bad unit with a new one which will be the new spare.

I found one test where a person was only able to get 3G/s on a 10G interface, but they suspected it was because they didn't have the card in a PCIe slot. Other than that, I found people pouring test data though them, and getting everything they expected out of them. A you know John, there are loads of them in the AIS data center (all customer owned. The Data Center only uses Cisco), and with as much as I am in there, and as many people I talk to, I would certainly have heard something bad about them.... so far nothing.

So, anyone got anything concrete on the Dells that is not up to snuff ? It sounds to me that both John and I could use good data, which could help us in real, production environments.

Thanks,
Mike

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