Cool. Let's make sure that 1. this is public data, 2. but users can opt out. We as a community have numerous obligations here and need to be careful.
On Thu, Mar 1, 2018 at 2:46 PM, Jorge Castro <jo...@heptio.com> wrote: > Since we already index the channels publically with slackarchive I didn't > think it would be a problem, however I'll take an item to get a clear > policy on this and make it visible. > > On Thu, Mar 1, 2018 at 1:14 AM Alexis Richardson <alexis@weave.works> > wrote: > >> Does this present any data collection / privacy / ownership issues? >> >> >> On Wed, Feb 28, 2018 at 9:29 PM, Jorge Castro <jo...@heptio.com> wrote: >> >>> Hey everyone, just a quick update on this. CCing kubernetes-users as >>> well. >>> >>> The pensive folks have agreed to a pilot for the next few weeks for us >>> to kick the tires. I've enabled it on #kubernetes-users and >>> #kubernetes-novice. Here's how it works: >>> >>> a) The bot collects questions from the channels, then once a day it puts >>> them in a queue. >>> b) A human (currently me) then goes through the queue and picks out the >>> good questions with answers which then pensive collects. >>> c) Once 100 questions have been seeded to kick off the machine learning >>> the bot turns on in the channels. >>> d) If a user asks a question that the bot thinks it has an answer to it >>> will PM them with what it thinks the answer is, the user then marks whether >>> this is useful, etc. >>> e) Users can also directly query the bot. >>> >>> Here's a quick demo if you missed it: https://www.youtube.com/watch? >>> v=34eS_L_cfYU >>> >>> Most of the interaction is directly to the asking user or if you query >>> it, so don't expect spamminess. One of the first things I'd like to >>> identify is a group of people who are willing to curate incoming questions, >>> ideally those of you that sit in -users and -novice and are good at >>> recognizing common patterns, that way we could crowdsource the curation >>> across timezones. If you're interested in this sort of thing ping me >>> offlist. >>> >>> To answer some questions, Mike, it hasn't yet collected a set of >>> questions so I'm not exactly sure how this will work, but it appears as >>> though the people answering the queue can edit and polish the content, so >>> maybe it's relying on the human to catch a mistake if it mixes up >>> conversations. >>> >>> I also asked about StackOverflow integration, which is currently not a >>> feature but something I am giving their team feedback on. For example it >>> would be awesome if we could ingest everything in the kubernetes tag so >>> that if a question is already answered on SO and a new user asks in the >>> channel the bot just PMs them the direct link. >>> >>> >>> On Fri, Jan 26, 2018 at 6:13 PM Mike Johnson <mike.john...@help.com> >>> wrote: >>> >>>> This could be very useful. Question, for a question to be marked as >>>> answered would this require @'ing the user or that the responses be a >>>> thread? Or can it somehow grok answers that aren't directly threaded to the >>>> question? >>>> >>>> >>>> On Friday, January 26, 2018 at 12:40:46 PM UTC-6, Jorge Castro wrote: >>>> >>>>> Hi everyone, >>>>> >>>>> We do have a ton of things in -novice and -users that eventually get >>>>> lost in the ether, should we investigate something like this? >>>>> >>>> >>>>> ---------- Forwarded message --------- >>>>> >>>>> From: Renuka Apte <ren...@pensieve.ai> >>>>> >>>> Subject: question answering for kubernetes community >>>>> Date: Jan 25 2018, at 4:08 pm >>>>> >>>> To: jo...@heptio.com >>>>> >>>> >>>>> >>>>> >>>>> Hi Jorge, >>>>> >>>>> I’m reaching out to you because my cofounder and I have been exploring >>>>> ways to help with question answering and support at organizations like >>>>> yours, and thought you might find it useful for the Kubernetes community. >>>>> >>>>> I noticed that Kubernetes has very active slack channels for helping >>>>> developers. We’ve built a bot that listens on a channel, automatically >>>>> detects questions and can answer them if they were previously answered, >>>>> and >>>>> can detect when a new question is answered and help capture it into a Q&A >>>>> knowledge base. >>>>> >>>>> Here’s a demo of what we’ve built so far — >>>>> https://youtu.be/34eS_L_cfYU >>>>> >>>>> I’d love to get your feedback on whether it might be useful to help >>>>> you better engage & support your developer community. >>>>> >>>>> We ran our code against a sample of your kubernetes-users channel and >>>>> here’s a screenshot of what it looks like (since this was a scrape, as we >>>>> don’t actually have bot permissions on your channel, I can’t show what the >>>>> whole interaction might look like): >>>>> >>>>> >>>>> Let me know what you think. >>>>> >>>>> Best, >>>>> Renuka. >>>>> www.pensieve.ai >>>>> https://www.linkedin.com/in/renuka-apte/ >>>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "Kubernetes developer/contributor discussion" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to kubernetes-dev+unsubscr...@googlegroups.com. >>>> To post to this group, send email to kubernetes-...@googlegroups.com. >>>> To view this discussion on the web visit https://groups.google.com/d/ >>>> msgid/kubernetes-dev/0feec01f-b671-41e2-a820-a54b3eb91c3d% >>>> 40googlegroups.com >>>> <https://groups.google.com/d/msgid/kubernetes-dev/0feec01f-b671-41e2-a820-a54b3eb91c3d%40googlegroups.com?utm_medium=email&utm_source=footer> >>>> . >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Kubernetes developer/contributor discussion" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to kubernetes-dev+unsubscr...@googlegroups.com. >>> To post to this group, send email to kubernetes-...@googlegroups.com. >>> >> To view this discussion on the web visit https://groups.google.com/d/ >>> msgid/kubernetes-dev/CAHKJ1n-JTVJK%3DJ2U%2B7KsfnRUGkcx3Uh_ >>> w0aJNH0o9g8KDFzbJA%40mail.gmail.com >>> <https://groups.google.com/d/msgid/kubernetes-dev/CAHKJ1n-JTVJK%3DJ2U%2B7KsfnRUGkcx3Uh_w0aJNH0o9g8KDFzbJA%40mail.gmail.com?utm_medium=email&utm_source=footer> >>> . >> >> >>> For more options, visit https://groups.google.com/d/optout. >>> >> -- You received this message because you are subscribed to the Google Groups "Kubernetes user discussion and Q&A" group. 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