Hello,
All!
I
am trying to configure a TVS50 for a customer but I've hit a road block.
When the TVS50 dials a phantom extension (ext 190) and no one picks up, the
woman's voice comes on saying "Sorry, no one is available to answer the
call. To leave a message press one. To call the operator, press
zero. To enter another extension, press star."
The customer would
like to record over that so that is was in his own voice. The problem is
that every time they are rerecorded they do not change. I've recorded user
prompt 502, 695, 618, and 672 but they won't change. Is there a reason for
this? Is there a different user prompt number for this message that's not
in the manual? Thanks for your help.
