Verizon has a separate ISDN order and service center that seems to do an excellent job in this regard. They DO know what a DN and SPID stand for.
Since it IS confusing and there are numerous features, there has been an effort to simplify this process by creating "Capability Packages" that serve common needs. As an example, "Package S" is perhaps the most common and provides 2B+D service, two DNs, Caller ID. A great link is www.niuf.nist.gov/issues/simplif/simplif.html. The PDF document "Phase 3: Capability Packages and Solution Sets" outlines the issues very nicely. With Verizon, voice calls are priced identically to POTS business lines - either per minute or flat per call. Incoming calls are free. With "Package S" ISDN running about $ 40/month (including surcharges, tax), this is pretty comparable to the cost of POTS lines. The best selling point is clear connections. Either ISDN works or it doesn't. No calls from customers about "hum", static, or noise. No unbalanced pairs. Marc [EMAIL PROTECTED] _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
