Unnamed Administration sources reported that Marc L. Kozam said:
> 
> Verizon has a separate ISDN order and service center that seems to do an
> excellent job in this regard.
> They DO know what a DN and SPID stand for.
> 
> Since it IS confusing and there are numerous features, there has been an
> effort to simplify this process by creating "Capability Packages" that serve
> common needs.  As an example, "Package S" is perhaps the most common and
> provides 2B+D service, two DNs, Caller ID.
> 
> A great link is www.niuf.nist.gov/issues/simplif/simplif.html.  The PDF
> document "Phase 3: Capability Packages and Solution Sets" outlines the
> issues very nicely.


All true; I concur..

> With Verizon, voice calls are priced identically to POTS business lines -
> either per minute or flat per call.  Incoming calls are free.  With "Package
> S" ISDN running about $ 40/month (including surcharges, tax), this is pretty
> comparable to the cost of POTS lines.

Err.. Sort of. First off, note that Verizontal is a name, not a company.
There are 20-odd companies, one per state (and 2 in some..). Further,
it's the mixture of NoNuts (Northeast, inc. NYS, Maine, etc.) Hell
Atlantic (DC, VA, etc) and Gee, No, GTE {Lots of places...}

Each had its own policies/tariffs. modified state by state. 
The resulting guessing game always has hurt ISDN..

> The best selling point is clear connections.  Either ISDN works or it
> doesn't.  No calls from customers about "hum", static, or noise.  No
> unbalanced pairs.

Amen..
And... REAL supervision. 



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